Dolores Rayburn
Goldsboro
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant/ Case File Set Up
Riddle & Brantley
04.2023 - 10.2024
- Administrative Assistant; Preparing cases
- Organizing and maintaining case files, drafting legal documents, and conducting legal research
- Managing the intake of each case, understanding the needs of the case file and assessing all information to the file
- Monitoring and evaluating the process of the case for any new providers or information that need to be added for the best outcome of each case file
Pre-Admissions and Patient Access Specialist in ED Registrar
Wayne Memorial Hospital (UNC)
12.2020 - 05.2021
- Maintain cleanliness of utensils and lobby space
- Retrieve and access information of each patient for quick admittance and care
- Register all personal information to each patient's file: symptoms of the visit, billing updates, and insurance, self pay, and workman's compensation information if needed
Assistant Manager/Night Auditor/Front Desk Representative
Radisson Franchise (Country Inn & Suites)
06.2017 - 04.2021
- Assistant Manager; Supervisor to multiple new employees
- On the job training while delegating daily tasks for employees to obtain hotel standards
- Managing mandatory security checks by keeping up with the cameras and side exit doors to create a safe and secure environment for guests to ensure a happy and safe stay
- Overlooking the daily invoice and conducting an end of day report on all findings to Radisson Corporate offices for evaluation
- Register information for each guests reservation; billing to each individual or third party company
- Answering directly to all guests about issues that may occur throughout the hotel for a more satisfying experience
Education
Wayne Community College -
Wayne Community College
Goldsboro, NC01.2021
High School - undefined
Eastern Wayne High School
Goldsboro, NC01.2001
Skills
- Multitasking
- Time Management
- Communication
- Collaboration
- Organizational Skills
- Problem-Solving Skills
- Adaptability
- Research
- Meeting planning
- Strong interpersonal skills
- Computer skills
- Clerical support
- Records administration
- Project planning
- Project management
- Client relations
- Customer relations
Timeline
Administrative Assistant/ Case File Set Up
Riddle & Brantley
04.2023 - 10.2024
Pre-Admissions and Patient Access Specialist in ED Registrar
Wayne Memorial Hospital (UNC)
12.2020 - 05.2021
Assistant Manager/Night Auditor/Front Desk Representative
Radisson Franchise (Country Inn & Suites)
06.2017 - 04.2021
High School - undefined
Eastern Wayne High School
Wayne Community College -
Wayne Community College
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