Dolores held
Charlotte
Summary
Results-driven supervisor with expertise in team leadership, conflict resolution, and employee training. Proven ability to enhance team performance and maintain a positive work environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supervisor
Krispy Kreme
Concord, NC
10.2025 - 03.2026
- Supervised daily operations to maintain product quality and consistency.
- Conducted performance evaluations and provided constructive feedback to team members.
- Enforced compliance with health and safety regulations across all operational areas.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Warehouse Logistics Supervisor
Renner Usa
Charlotte, NC
12.2025 - 01.2026
- Scheduled staff shifts to optimize coverage during peak business hours.
- Supervised daily warehouse operations, ensuring timely order fulfillment and inventory accuracy.
- Supervised daily warehouse operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members on inventory management systems and best practices.
- Coordinated logistics for inbound and outbound shipments, optimizing delivery schedules.
Senior Production Manager
The Bakery Barn
Pittsburgh, PA
11.2012 - 08.2025
- Oversaw production schedules to ensure timely delivery of baked goods.
- Implemented quality control measures to enhance product consistency and safety.
- Mentored and trained production staff on best practices and operational efficiency.
- Coordinated cross-departmental communication to streamline production workflows.
- Established safety protocols that improved workplace conditions and compliance standards.
- Monitored and supported the progress of plant production orders by managing shop capacity and loading functions at several facilities.
- Built strong customer relationships through effective communication on project progress, leading to increased satisfaction levels and repeat business opportunities.
- Mentored junior team members to improve their skills and advance within the company, strengthening overall team performance.
- Resolved issues quickly to maintain productivity goals.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
Education
High School Diploma -
Thomas Jefferson High School
Pleasent Hills Pa05-1989
Skills
- Staff management
- Team leadership
- Team management
- Employee training
- Staff development
- Employee development
- Conflict resolution
- Goal oriented
- Organizational skills
- Dependability
- Active listening
- Teamwork
- Reliability
- Recruitment
- Training and mentoring
Certification
30 hour OSHA certification
OSHA recordkeeping certification
CPR/ADE/FIRST AID certificaftion
Timeline
Warehouse Logistics Supervisor
Renner Usa
12.2025 - 01.2026
Supervisor
Krispy Kreme
10.2025 - 03.2026
Senior Production Manager
The Bakery Barn
11.2012 - 08.2025
High School Diploma -
Thomas Jefferson High School