Dmytro Stepaniuk
Charlotte
Summary
Motivated and adaptable individual with a strong commitment to providing exceptional dining experiences. Seeking a waiter position to leverage strong customer service skills. Known for quickly learning and implementing new knowledge, thriving in fast-paced environments that require multitasking and effective communication. Collaborative mindset and focus on guest satisfaction. Goal is to contribute positively to team dynamics while ensuring timely and efficient service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Busser
STK Smoke House
11.2024 - 02.2025
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
Busser
Midwood Smokehouse
09.2024 - 10.2024
Farmer
Vanko farm
05.2022 - 10.2022
Education
Bachelor of Science - Industrial Machinery Engineering
College of Lviv National Environmenta University
06-2024
Skills
- Excellent ability lern and implement new knowledge
- Customer Service Excellence: Committed to providing exceptional service and ensuring guest satisfaction
- Menu Knowledge: Can lern the menu
- Multitasking Ability: Capable handling multiple tables and tasks in a fast-paced environment
- Effective Communication: Strong verbal skills for clear interaction with guests and team members
- Conflict Resolution: Capable of addressing and resolving guest concerns
- Team Player: Collaborative approach to working with staff to create a positive dining experience
- Time Management: Efficient in prioritizing tasks to ensure timely service delivery
Certification
Responsible beverage
Languages
Ukrainian
Russian
Timeline
Lead Busser
STK Smoke House
11.2024 - 02.2025
Busser
Midwood Smokehouse
09.2024 - 10.2024
Farmer
Vanko farm
05.2022 - 10.2022
Bachelor of Science - Industrial Machinery Engineering
College of Lviv National Environmenta University
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