Professional Summary
Overview
Work History
Education
Skills
Timeline

Dizaya McCray

Shop Disney
Rocky Mount
2
years of professional experience

Reliable and goal-oriented professional with experience in customer support and sales. Strong communication and collaboration skills have led to improved customer satisfaction and streamlined support processes.

Work History

Sales Associate

1 Year
Royal King | 09.2025 - Current
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy and speed.
  • Maintained store organization and presentation, driving customer engagement and satisfaction.
  • Collaborated with team members to achieve sales goals, fostering a supportive work environment.

Customer Support Specialist

2 Years 4 Months
Shop Disney | 05.2024 - Current
  • Resolved customer inquiries and issues through effective communication across multiple channels.
  • Collaborated with cross-functional teams to enhance customer experience and streamline support processes.
  • Utilized CRM software to track and manage customer interactions, ensuring timely follow-up and resolution.
  • Developed training materials for new hires, fostering a culture of knowledge sharing within the team.

Education

High School Diploma

Southwest Edgecombe High School | Pinetops, NC | 06.2025

Skills

Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Reliable and punctual
Goal oriented
Remote support
Technical troubleshooting
Data entry
Issue resolution

Timeline

Sales Associate

Royal King
09.2025 - CurrentRead More

Customer Support Specialist

Shop Disney
05.2024 - CurrentRead More

Southwest Edgecombe High School

High School Diploma
Read More
Dizaya McCray