Professional Summary
Overview
Work History
Education
Skills
Timeline

Dizaya McCray

Shop Disney
Rocky Mount
2
years of professional experience

Reliable and goal-oriented professional with experience in customer support and sales. Strong communication and collaboration skills have led to improved customer satisfaction and streamlined support processes.

Work History

Sales Associate

11 Months
Royal King | 09.2025 - Current
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy and speed.
  • Maintained store organization and presentation, driving customer engagement and satisfaction.
  • Collaborated with team members to achieve sales goals, fostering a supportive work environment.

Customer Support Specialist

2 Years 3 Months
Shop Disney | 05.2024 - Current
  • Resolved customer inquiries and issues through effective communication across multiple channels.
  • Collaborated with cross-functional teams to enhance customer experience and streamline support processes.
  • Utilized CRM software to track and manage customer interactions, ensuring timely follow-up and resolution.
  • Developed training materials for new hires, fostering a culture of knowledge sharing within the team.

Education

High School Diploma

Southwest Edgecombe High School | Pinetops, NC | 06.2025

Skills

Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Reliable and punctual
Goal oriented
Remote support
Technical troubleshooting
Data entry
Issue resolution

Timeline

Sales Associate

Royal King
09.2025 - CurrentRead More

Customer Support Specialist

Shop Disney
05.2024 - CurrentRead More

Southwest Edgecombe High School

High School Diploma
Read More
Dizaya McCray