Dionne Martin
Charlotte
Summary
Motivated person with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Sales Associate/Cashier
Dollar Tree
08.2023 - Current
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Connected with customers to support positive transaction experiences and address service concerns.
- Prioritized helping customers over completing other routine tasks in store.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Managed efficient cash register operations.
Sales Associate/Cashier
Ross Dress For Less
10.2022 - 12.2022
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Managed efficient cash register operations.
Crew Member
Dunkin' Donuts
09.2021 - 12.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
Education
High School Diploma -
Cardinal Ed. Academy
Charlotte, NC06.2023
Skills
- POS Terminal Operation
- Customer Needs Assessments
- Customer Relationship Management
- Cash Counting
- Sales Floor Management
- Loss Prevention Goals Monitoring
- Adaptable and Flexible
- Flexible Hours
- Speech Clarity
- Team Cooperation
- Safety and Cleanliness Standards
- Operate Cash Register
Timeline
Sales Associate/Cashier
Dollar Tree
08.2023 - Current
Sales Associate/Cashier
Ross Dress For Less
10.2022 - 12.2022
Crew Member
Dunkin' Donuts
09.2021 - 12.2021
High School Diploma -
Cardinal Ed. Academy
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