Dion Caldwell
Charlotte,NC
Summary
Dynamic Shift Leader with proven expertise in managing daily scheduling and team tasks, ensuring seamless coordination of workflows to achieve objectives. Committed to mentoring team members and fostering a culture of excellence in service delivery. Motivated Automotive Technician with extensive knowledge across a wide range of vehicle makes and models, skilled in performing oil changes, tire rotations, and repairs. Proficient in calculating estimates and collaborating with customers to establish realistic budgets and timelines that meet their needs.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
Amazon
09.2023 - Current
- Located, selected and assembled finished goods to complete customer orders.
- Resolved order fulfillment issues in close collaboration with customers and team members.
- Demonstrated proficiency in operation of equipment and machinery to complete fulfillment tasks.
Automotive Technician & Detailing
DriveTime
11.2022 - 09.2023
- Performed vehicle maintenance and repair orders according to company service standards.
- Used cleaning, protective and restorative agents to maintain and enhance vehicle appearance.
- Inspected each vehicle to verify quality of service and adherence to cosmetic standards.
- Followed company standardized processes in adherence with vehicle reconditioning standards.
Fulfillment Associate
Amazon
06.2022 - 10.2022
- Operated forklifts and pallet jacks to move heavy loads and completed individual lifts up to using safe procedures.
- Processed customer orders promptly with correct items, quantities and destinations.
- Fulfilled orders using headset, voice-activated equipment and computer-controlled picking system.
- Retained clean, neat aisles and removed debris from public areas.
Day Shift Team Manager
Zaxby's
09.2021 - 07.2022
- Kept operations smooth and professional with consistent opening, closing and shift change task lists.
- Organized schedules and delegated assignments based on employee knowledge and strengths.
- Assisted management team with pressing issues and business priorities.
- Maintained high performance levels by successfully training, monitoring and motivating shift employees.
Education
Diploma - Automotive Engineering
Harding University High School
Charlotte, North Carolina06.2021
Skills
- Inventory reporting
- Forklift operation
- Vendor management
- Parts replacement
- Vehicle inspection
- Employee training
- Time management
- Flexible Schedule
- Vehicle Transport
- Interior and Exterior Cleaning
- Attention to detail
- Product packaging
- Willing to learn
- Teamwork and collaboration
- Team leadership
- Friendly and courteous
Timeline
Fulfillment Associate
Amazon
09.2023 - Current
Automotive Technician & Detailing
DriveTime
11.2022 - 09.2023
Fulfillment Associate
Amazon
06.2022 - 10.2022
Day Shift Team Manager
Zaxby's
09.2021 - 07.2022
Diploma - Automotive Engineering
Harding University High School