Summary
Overview
Work History
Education
Skills
Certification
Amateur woodworker
Languages
Timeline
Generic

Dino Ribeiro

Franklin

Summary

Energetic Casino Dealer offering 15 year background operating and supervising poker games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing fun, exciting atmosphere to garner continued customer loyalty.


Practiced Dealer provides positive table game experiences. Accurately calculates payouts and properly utilizes gaming equipment to seamlessly manage games. Prioritizes positive customer service outcomes with patient communication of procedures and calm demeanor throughout hostile interactions.


Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Poker Dual Rate Supervisor position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Poker Dealer

Harrah's Cherokee Casino Resort
03.2024 - Current
  • Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
  • Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
  • Enforced casino rules and regulations, promoting fair play among customers.
  • Promoted responsible gambling practices among patrons in accordance with company guidelines and industry best practices.
  • Maintained a high level of concentration while multitasking in a fast-paced environment, ensuring seamless gameplay for patrons.
  • Exceeded customer expectations through friendly interactions while maintaining focus on managing game play.

Poker Dual Rate Supervisor

Tampa Bay Downs Tampa Florida
07.2012 - 03.2024
  • Ensured compliance with gaming regulations by accurately tracking and reporting financial transactions.
  • Promoted a positive work environment by addressing employee concerns and fostering teamwork among staff members.
  • Optimized resource utilization by effectively balancing staffing needs with business demands during peak times.
  • Collaborated with security teams to maintain a safe gaming environment for all guests and employees.
  • Coordinated special events such as charity tournaments or high-stakes games that attracted additional clientele.
  • Reduced errors in payouts through rigorous attention to detail during hand-offs with dealers and floor personnel.
  • Enhanced dealer skills through comprehensive training programs focused on customer service techniques.
  • Delivered exceptional guest service while supervising multiple games simultaneously for an enjoyable experience.
  • Maintained game integrity by enforcing casino rules, regulations, and policies among staff and guests.
  • Improved team performance by providing ongoing coaching and conducting regular performance evaluations.
  • Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Trained, supervised and evaluated workers.
  • Observed players for signs of cheating, notifying security staff of discovered evidence.
  • Performed paperwork required for monetary transactions.
  • Eliminated customer service issues by quickly resolving disputes and correcting problems.

Education

High School Diploma -

East Lake High School
Tarpon Springs, FL
06.1997

Skills

  • Strong Communication Skills
  • Quick Decision Making
  • Reliability and punctuality
  • Patience and Persistence
  • Positive Customer Experience
  • High concentration levels
  • Continuous learning mindset
  • Card Shuffling Techniques
  • Game rules and regulations
  • Accurate Math Skills
  • Personable and friendly communications
  • Table Management Abilities
  • Casino Procedures Understanding
  • Excellent customer service
  • Dealer training

Certification

  • Full stack software development - 2019-2020

Amateur woodworker

As an amateur woodworker who began during the COVID-19 pandemic, I have developed a diverse range of skills through self-learning and hands-on experience. My passion for woodworking has driven me to explore various techniques and tools, honing my craft and continuously expanding my capabilities. Some highlights of my skills include:

- Proficiency in operating a variety of woodworking tools, including wood thickness planer, jointer, router, table saw, circular saw, drill press, and other essential equipment.
- Knowledge of wood selection and preparation, ensuring optimal material quality and suitability for projects.
- Ability to execute precise cuts, joinery, and shaping using both power tools and hand tools, demonstrating attention to detail and craftsmanship.
- Familiarity with sanding techniques to achieve smooth finishes and enhance the overall aesthetic appeal of projects.
- Adaptability in problem-solving and troubleshooting challenges that arise during the woodworking process, employing creative solutions to achieve desired outcomes.
- Continuous learning and improvement through watching instructional videos, researching techniques, and experimenting with new methods, reflecting a commitment to personal growth and skill development in woodworking.

Overall, my woodworking journey has equipped me with the skills and knowledge necessary to tackle a variety of projects with confidence and enthusiasm, and I am eager to continue refining my craft and exploring new opportunities in the field.

Languages

Portuguese
Native or Bilingual
German
Elementary

Timeline

Poker Dealer

Harrah's Cherokee Casino Resort
03.2024 - Current

Poker Dual Rate Supervisor

Tampa Bay Downs Tampa Florida
07.2012 - 03.2024

High School Diploma -

East Lake High School
  • Full stack software development - 2019-2020
Dino Ribeiro