Dina Almerini
Winston Salem
Summary
Results-oriented Senior Injury Consultant/Large Loss Representative with extensive experience in managing complex claims including litigation. Known for exceptional communication and organizational skills, consistently maintaining high audit standards and proactive engagement throughout the claims process.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Senior Injury Consultant II
National General Insurance, an Allstate Company
Winston Salem
01.1994 - Current
- Investigated complex claims issues regarding coverage and liability, applying policy knowledge and case law, and maintaining pending exposures below 250 through organization and time management.
- Collected and assessed injury and wage loss data to establish appropriate case reserves.
- Evaluated, negotiated, and resolved claims involving severe injuries, maintaining 100% of standard file audits for over the past three years.
- Cultivated strong relationships with defense counsel to enhance litigation strategy for optimal outcomes in litigated claims.
- Communicated proactively and effectively with all parties involved in the claim.
- Demonstrated a high degree of professionalism and integrity while interacting with claimants and insureds during a stressful situation.
- Served as a primary contact for colleagues and management, providing insights on value, reserving, and explanations of claims processes.
Planning and Development Assistant
Catawba County Government
Newton
09.1992 - 01.1994
- Guided public in accessing aerial and topographic maps, modified county maps, and generated database files.
Education
Bachelor of Arts - Business Administration, Magna Cum Laude
Lenoir Rhyne University
Hickory05-1992
Skills
- Claims negotiation
- Policy analysis
- Case management
- Litigation strategy
- Effective communication
- Attention to detail
- Problem solving
- Time management
- Professional integrity
Certification
- Associate in Claims, June 1999
Accomplishments
- Achieved performance level of Raises Bar/Leads the way in 2023 and Raises Bar in 2024.
- Submitted 3 recommendations to the Mid-Atlantic PIT Crew (Process Improvement Team) in 2025 which were implemented. As a result, 2 CCP letters in EPIC were modified to provide additional clarity.
- Developed and rolled out reserve training to the casualty adjusters in the Mid-Atlantic region in 2024.
- Acknowledged by peers for providing assistance and feedback and contributing to a positive team environment.
Timeline
Senior Injury Consultant II
National General Insurance, an Allstate Company
01.1994 - Current
Planning and Development Assistant
Catawba County Government
09.1992 - 01.1994
Bachelor of Arts - Business Administration, Magna Cum Laude
Lenoir Rhyne University