Dillon So
Zebulon
Summary
Diligent with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Walmart
01.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Cook/Cashier
Arbys
05.2022 - 12.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Front Line Crew Member
Sonic
11.2021 - 03.2022
- Managed inventory levels to minimize waste while ensuring adequate supplies for daily operations.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Demonstrated excellent communication skills by effectively interacting with customers and addressing their needs.
- Adhered to company policies and procedures consistently, upholding brand standards at all times.
Education
High School Diploma -
East Wake High School
Wendell, NC06-2023
Skills
- Customer service
- Cooking
- Customer assistance
- Teamwork and collaboration
- Work ethic and integrity
- Time management
- Patience and empathy
- Listening skills
- Multitasking and organization
Timeline
Sales Associate
Walmart
01.2023 - Current
Cook/Cashier
Arbys
05.2022 - 12.2022
Front Line Crew Member
Sonic
11.2021 - 03.2022
High School Diploma -
East Wake High School
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