Dillon Pham
Concord
Summary
my name is Dillon pham and i currently work at a nail salon and have great communication with clients and have problem solving skills for my clients needs, i do automotive hobbys with my car but also had experience with motorcycles and accessories and want to use my skills where my hobbys meet.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Nail Technician
brittney nguyen
Mount Pleasant
01.2024 - Current
- Introduced signature services, acrylics and gel tips to increase overall sales.
- Prepared nail cuticles using cuticle knives to push back and scissors or nippers to trim.
- Maintained supply inventory and replenished to maintain consistent availability.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Attended continuing education courses related to nail care techniques.
- Conducted consultations with clients to determine their needs and preferences.
- Prepared customers' nails in soapy water using swabs, files and orange sticks.
- Followed health regulations regarding sanitation practices throughout the salon.
- Developed creative designs on nails using a variety of colors and materials.
- Shaped and smoothed ends of nails using scissors, files or emery boards.
- Provided manicures, pedicures and nail treatments to clients.
- Performed high volume of daily customers gel, acrylic and natural manicures.
- Promoted additional services to existing clients in order to increase revenue.
- Cleaned and sanitized tools and work environment.
- Completed daily customer appointments and updated master schedule.
- Ensured that safety protocols were followed during each service provided.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
- Responded promptly to customer inquiries and complaints.
- Scheduled client appointments and accepted payments.
- Demonstrated knowledge of all products and services offered in the salon.
- Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Cleaned and sterilized tools and work areas between customers.
- Educated clients on proper nail care techniques.
- Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
- Provided excellent customer service through friendly interactions with clients.
- Kept adequate supplies on hand to handle customer needs and meet business demand.
- Advised clients on nail care and use of products and colors.
- Cleaned and sanitized tools and work station in adherence with safety requirements.
- Shaped and smoothed nails with files, emery boards and rotary tools.
- Promoted enhanced treatments to repair and improve nail strength.
- Applied nail treatments, polish and artificial tips to complete manicure services.
- Assessed condition of clients' hands, removing dead skin and massaging hands.
- Roughened surfaces of fingernails using abrasive wheel.
- Removed previously applied nail polish using liquid remover and swabs.
- Applied undercoat and clear or colored polish onto nails with brush.
- Treated nails to repair or improve strength and resilience by wrapping.
- Utilized customer feedback to improve services offered at the salon.
- Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
- Performed administrative duties such as scheduling appointments and taking payments from customers.
- Operated equipment and machinery according to safety guidelines.
- Worked effectively in team environments to make the workplace more productive.
- Maintained updated knowledge through continuing education and advanced training.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Achieved cost-savings by developing functional solutions to problems.
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Central Cabarrus High Scool
Concord, NC06-2023
Skills
- Acrylic application
- Nail art design
- Customer consultations
- Sanitation compliance
- Client relationship management
- Problem resolution
- Effective communication
- Attention to detail
- Reliability
- Pedicure
- Adaptability
- Problem-solving abilities
- Upselling and cross selling
Certification
- manicurist licence completed oct 1 2024
Affiliations
- i have a c7 corvette that i like to work on it makes about 600hp, not too mechanically inclined but ill get the job done and i also build computers on the side aswell and sell off facebook and those are my hobbies
Timeline
Nail Technician
brittney nguyen
01.2024 - Current
High School Diploma -
Central Cabarrus High Scool