I thrive in fast-paced environments, consistently delivering high-quality results while fostering teamwork and collaboration, having experience and knowledge in the food industry, automotive industry, electrical industry and great experience in customer service. I'm fast and willing to learn anything possible to accomplish my goals.
Overview
4
4
years of professional experience
Work History
Electrical Technician
Sandhills Heating, Refrigeration & Electrical
02.2024 - 01.2025
Installed electrical conduit and wiring for power, controls, and lighting.
Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
Tested wiring and other system parts for electrical flow and function.
Disconnected and removed motors and pumps etc.
Installed electrical wiring through conduits and holes in both flooring and walls.
Ran CAT-6 in residential and commercial buildings.
Increased generator efficiency by performing regular maintenance, inspections, and repairs.
Maintained detailed service records to track generator performance, identify trends, and improve future maintenance plans.
Rewired and replaced faulty electrical components in equipment.
Mechanic
Chevrolet Motors
03.2023 - 08.2023
Inspected and tested equipment to locate worn and damaged parts.
Replaced damaged, missing, or defective parts with new and refurbished components.
Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Maximized profitability through diligent tracking of profit margins on part sales and adjusting pricing as needed.
Improved department organization by implementing a new system for labeling and storing parts.
Enhanced customer satisfaction by efficiently managing parts orders and inventory.
Assisted customers in finding appropriate parts promptly.
Host, Server
Olive Garden
02.2021 - 05.2023
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Cashier
Harris Teeter
11.2020 - 02.2021
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Work during the covid-19 pandemic and provided overtime.