Dillon Burnett
Marshall
Summary
Logistics professional prepared for this role with proven history of managing shipping and receiving functions. Skilled in streamlining operations and improving inventory accuracy. Known for strong team collaboration and adaptability, reliable in dynamic environments.
Overview
9
9
years of professional experience
Work History
Sales and Service Representative
First Citizens Bank
08.2024 - 06.2025
- Assisted customers with account inquiries and transaction processing.
- Provided support in resolving customer complaints and issues efficiently.
- Advised clients on banking products to enhance service satisfaction.
- Processed account openings and closings with attention to detail.
- Built rapport with clients, resulting in a high rate of repeat business and positive feedback from satisfied customers.
Senior Liquidations Expert
Top Parts, LLC.
08.2018 - 05.2024
- Learned and adapted quickly to new technology and software applications with eBay and Amazon.
- Processed and shipped overnight orders.
- Paid attention to detail while completing assignments.
- Demonstrated responsibility and leadership.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Team Lead
Gap Outlet
08.2016 - 08.2018
- Supervised fitting room operations, ensuring exceptional customer service and satisfaction.
- Trained and mentored junior associates on best practices for customer engagement.
- Coordinated with management to develop training materials for new employees.
- Resolved customer concerns promptly, fostering a positive shopping environment.
- Analyzed customer feedback to identify areas for improvement and implement necessary changes in fitting room operations.
Education
High School Diploma -
Madison High School
Marshall, NC05-2012
Skills
- Negotiation tactics
- Team leadership
- Shipping and receiving
- Stock management
Timeline
Sales and Service Representative
First Citizens Bank
08.2024 - 06.2025
Senior Liquidations Expert
Top Parts, LLC.
08.2018 - 05.2024
Team Lead
Gap Outlet
08.2016 - 08.2018
High School Diploma -
Madison High School
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