Dillion Marsh
Charlotte
Summary
Professional in hospitality with solid experience in creating memorable craft cocktails. Strong ability to adapt to changing needs while ensuring high-quality service and customer satisfaction. Expertise in mixology, ingredient selection, and presentation, combined with effective team collaboration to achieve outstanding results. Known for reliability and proactive approach in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Craft Cocktail Bartender
Aura Hifi
07.2025 - Current
- Prepared and served a variety of beverages in high-volume bar environment.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Assisted in inventory management, ensuring adequate stock levels of supplies and ingredients.
- Provided exceptional customer service, fostering positive relationships with patrons.
- Crafted innovative cocktail recipes utilizing fresh ingredients and unique flavor profiles.
- Trained and mentored junior bartenders on mixology techniques and customer service excellence.
Representative
Primerica
05.2025 - Current
- Developed comprehensive financial plans to meet clients' long-term goals.
- Provided exceptional customer service, addressing inquiries and concerns effectively.
- Analyzed client portfolios, recommending adjustments to optimize investment strategies.
- Educated clients on insurance products, ensuring thorough understanding of benefits.
- Trained new representatives on company policies and best practices for client engagement.
Bartender
Southern Entertainment
06.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
Bartender
Platform Sports Bar
03.2025 - 07.2025
- Developed knowledge of drink recipes and menu offerings to provide informed recommendations.
Bartender
Bottle Cap Group
12.2022 - 03.2025
- Collaborated with team members to execute efficient service during peak hours.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Head Barback
Encore Night Club
12.2022 - 02.2024
- Supervised barback team, ensuring efficient workflow during high-volume events.
- Managed inventory levels, coordinating restocking of supplies to maintain operational flow.
- Implemented organization strategies for tools and supplies, reducing retrieval time by 15%.
- Trained new staff on best practices for equipment use and safety protocols.
Education
High School Diploma -
Forest Hills High School
Marshville, NCSkills
- Speed and efficiency
- Cleanliness and sanitation
- Order taking
- Classic cocktails
- Drink presentation
- Social media promotion
- Customer service
- Problem-solving
- Goal-oriented mindset
- Client service
Timeline
Craft Cocktail Bartender
Aura Hifi
07.2025 - Current
Representative
Primerica
05.2025 - Current
Bartender
Platform Sports Bar
03.2025 - 07.2025
Bartender
Bottle Cap Group
12.2022 - 03.2025
Head Barback
Encore Night Club
12.2022 - 02.2024
Bartender
Southern Entertainment
06.2022 - Current
High School Diploma -
Forest Hills High School