Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dijon Newbill

Charlotte

Summary

Versatile and compassionate professional with over 5 years of experience spanning healthcare support, retail management, and technical troubleshooting. Proven track record in caregiving for individuals with developmental disabilities, ensuring safety, dignity, and daily support in both residential and community settings. Demonstrated leadership in retail, consistently driving team performance, exceeding sales goals, and enhancing customer satisfaction. Technically adept, with experience in computer hardware/software, inventory systems, and administrative tools such as Microsoft Office and AutoCAD. Known for a strong work ethic, adaptability, empathy, and a solutions-oriented approach that brings value across caregiving, operational, and technical environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Special Needs Caregiver

Unique Caring Network
Charlotte
02.2020 - Current
  • Provided compassionate care for individuals with developmental disabilities, fostering a supportive and inclusive environment.
  • Assisted clients with daily living activities, including personal hygiene, dressing, and mobility support.
  • Trained in non-verbal communication methods to better interact with non-verbal or low-verbal clients.
  • Monitored and documented client behaviors, health, and progress to inform medical staff and adjust care strategies.
  • Administered prescribed medications and managed medical appointments, ensuring compliance with healthcare routines.

Team Member

Target
Charlotte
08.2021 - 03.2023
  • Provided exceptional customer service, assisting guests with locating merchandise and answering product-related questions, contributing to a positive shopping experience.
  • Managed time effectively by balancing restocking, customer service, and store maintenance tasks to ensure smooth operations.
  • Trained new team members on store procedures, product knowledge, and customer service techniques to ensure smooth onboarding.
  • Participated in team meetings to discuss strategies for improvement.
  • Restocked shelves, organized displays, and maintained a clean and visually appealing sales floor to drive sales and customer satisfaction.
  • Utilized computer systems for data entry, inventory management, or order processing.

Assistant Store Manager

Champs Sporting Goods
Pineville
08.2018 - 11.2022
  • Provided leadership, implemented comprehensive training and development on sales techniques, time management, and inventory management.
  • Recognized for leadership achievements, such as increasing team productivity by 15% and contributing to the store's recognition as a top-performing location in the region.
  • Resolved customer issues efficiently and professionally, ensuring customer satisfaction.
  • Managed sales floor operations, driving team performance to exceed monthly sales goals by 20% through effective time management and staff allocation.
  • Assisted in managing daily store operations, including opening and closing procedures, cash handling, inventory management, and staff scheduling while utilizing the POS system and handheld devices.

Education

High School Diploma -

Independence High School
Charlotte, NC
06-2017

Some College (No Degree) - Mechanical Engineering

North Carolina A & T State University
Greensboro, NC

Some College (No Degree) - Mechanical Engineering

Central Piedmont Community College
Charlotte, NC

Skills

  • AutoCAD and Microsoft Office Suite
  • Time management
  • Technical support
  • Communication skills
  • Problem solving
  • Adaptability
  • Empathy and compassion
  • Staff development
  • Conflict resolution
  • Operational efficiency
  • Sales expertise
  • Inventory management
  • Retail merchandising
  • Customer relationship management
  • Behavioral support
  • Health and safety awareness
  • Social skills development
  • Patient care and assistance

Certification

  • Health & Safety
  • CPR/First Aid
  • Medication BB/Seizure
  • EBPI (Evidenced Based Protective Interventions)

Timeline

Team Member

Target
08.2021 - 03.2023

Special Needs Caregiver

Unique Caring Network
02.2020 - Current

Assistant Store Manager

Champs Sporting Goods
08.2018 - 11.2022

High School Diploma -

Independence High School

Some College (No Degree) - Mechanical Engineering

North Carolina A & T State University

Some College (No Degree) - Mechanical Engineering

Central Piedmont Community College

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Dijon Newbill