DIANNA COLEY
Burlington
Summary
Well qualified professional, striving for success with detailed oriented skills at improving operations and problem solving. Exceptional communicator, highly passionate and proficient in building lasting relationships with customers and team members to ensure a safe and comfortable environment. Seeking to challenge myself with new opportunities and go beyond boundaries to accomplish at the highest level.
Overview
14
14
years of professional experience
Work History
HR Assistant
WrightSock Wrightenberry Mills
08.2021 - Current
- Customer Service Specialist and Conflict Solving
- Efficiently manage all files, maintain confidentiality and keeping records up-to-date and organized
- Schedule and coordinate interviews between hiring managers and potential candidates
- Conduct new hire orientation
- Payroll processing to ensure timely delivery of paychecks to all employees
- Help employees register for benefits programs using online portals
- Checked references for potential candidates
Personal Care Assistant
Amy Foster Home Care
08.2017 - 09.2021
- Built strong relationships with clients to deliver emotional support and companionship
- Provide safety and comfort to all patients
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties
- Responsible for safety and care of varied disabilities
- Transported clients to and from medical appointments with safety and efficiency
- Replaced bandages, dressings, and binder, to care for wounds and encourage healing
Human Resources Associate
Liberty Commons Nursing and Rehab
08.2011 - 08.2017
- Conducted new hire orientation to verify completion of paperwork
- Maintained human resources regulatory compliance with local, state, and federal law
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times
Education
High School Diploma -
Southern Alamance High School
Graham, NC06.2002
Skills
- Customer Service
- Employee Onboarding
- Passionate
- Scheduling
- People Motivated
- Payroll Management
- Empathic
- Background Checks
- Employee Relations
Timeline
HR Assistant
WrightSock Wrightenberry Mills
08.2021 - Current
Personal Care Assistant
Amy Foster Home Care
08.2017 - 09.2021
Human Resources Associate
Liberty Commons Nursing and Rehab
08.2011 - 08.2017
High School Diploma -
Southern Alamance High School