Diamond Burch
Franklin
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Times Square Properties
Franklin
06.2022 - Current
- Maintained accurate records of sales transactions using point-of-sale systems.
- Created reports on sales trends, inventory levels, and financial data.
- Communicated regularly with customers to gain insights into their needs.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Supervised daily operations including scheduling shifts, assigning duties.
- Reviewed completed work to verify consistency, quality, and conformance.
- Delegated work to staff, setting priorities and goals.
- Assigned work and monitored performance of project personnel.
- Coordinated with other departments to ensure smooth flow of operations.
- Collaborated with management on developing strategic plans for achieving business goals.
Supervisor
Burkes Outlet Bealls
Franklin
08.2019 - 08.2020
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Created new strategies for improving customer service standards within the organization.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Developed strategies to improve team performance and productivity.
- Tracked progress on projects and provided timely feedback to staff members.
- Trained new employees on company policies and procedures.
- Monitored employee productivity to provide constructive feedback and coaching.
- Trained new employees on company policies, job duties, and performance expectations.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Streamlined workflow processes, reducing project completion times.
Home Health Aide
Self Employed Services
Franklin
07.2009 - 05.2017
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Administered medications as instructed by physician or nurse practitioner.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
Education
GED -
Southwestern Community College
Franklin, NC08-2019
Skills
- Sales reporting
- Inventory management
- Point-of-sale systems
- Operational strategies
Timeline
Assistant Manager
Times Square Properties
06.2022 - Current
Supervisor
Burkes Outlet Bealls
08.2019 - 08.2020
Home Health Aide
Self Employed Services
07.2009 - 05.2017
GED -
Southwestern Community College