Montrell Douglas
415 Genova Dr. Fayetteville
Summary
Team Lead experience in directing activities of plant production areas, such as Wings and Tenders, Boxroom and Stack-Off. Big picture focused and excellent in communicating goals and vision to succeed. Great problem solving skills and is very proactive instead of reactive. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Great at having a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Lead Person
Wayne Sanderson Farms
02.2020 - Current
- Educated coworkers on the areas goals and the proper way to use machinery in the area such as baggers, scales and CVP machines. Also trained them and helped them build up speed and confidence when using the machine they are working on.
- Mastered operating all equipment in the Wings and Tenders area including the scale, bagger, and CVP machine.
- Managed multiple projects simultaneously, ensuring timely completion and good quality.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Supervised team members to confirm compliance with set procedures, such as safety and quality requirements.
- Increased team productivity by effectively delegating tasks and setting clear expectations.
- Introduced innovative solutions that addressed challenges faced by the team, ultimately improving overall performance in the area.
Store Manager
Dollar General
01.2020 - 11.2022
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Conducted regular performance evaluations for team members, providing constructive feedback and guidance for professional development.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Maintained a clean, safe working environment compliant with all relevant health and safety regulations.
- Enhanced store profitability by implementing effective inventory management and pricing strategies.
- Managed inventory control, cash control, and store opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assisted with hiring, training and mentoring new staff members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Bachelor of Arts - Sports Management
St. Andrews University
Laurinburg, NC05-2021
Skills
- Time Management
- Organized
- Equipment Safety
- Overseeing Daily Activities
- Lock Out Tag Out
- Production Operations
- Issue Resolution
- Coaching and Mentoring
- Quality Inspection and Control
- Marketing / Advertisement
- Operational Procedures
- Ability to Multitask
- Works Well with Others
Timeline
Lead Person
Wayne Sanderson Farms
02.2020 - Current
Store Manager
Dollar General
01.2020 - 11.2022
Bachelor of Arts - Sports Management
St. Andrews University
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