DEVONNE GARRETT
Raleigh
Summary
Driven Outside Sales Representative with expertise in building long-term client relationships and achieving sales goals. Skilled in identifying customer needs and providing tailored solutions while maintaining high standards of service. Proficient in prospecting, qualifying, and following up on leads to drive new business growth.
Overview
12
12
years of professional experience
Work History
Outside Sales Representative
UniFirst
Durham
04.2025 - Current
- Generated sales by prospecting, negotiating contracts and closing.
- Negotiated prices and set up contracts to finalize sales agreements.
- Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
- Presented product demonstrations to showcase features and benefits to potential customers.
- Collaborated with team members to develop targeted sales strategies and promotional plans that align with customer needs.
- Conducted market research to uncover new business opportunities and understand customer preferences.
- Educated customers on product features and technical details to highlight benefits.
- Utilized CRM software to track sales activities and update client information efficiently.
- Followed up with customers post-sale to confirm satisfaction and address any emerging issues.
Delivery Driver/Customer Service Rep
Johnson Brothers Liquor Company
Raleigh
06.2018 - 04.2025
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Expedited deliveries to meet customer deadlines and requirements.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Fostered positive customer interactions in fast-paced, service-oriented environment.
- Managed customer inquiries and complaints in a polite and professional manner.
- Provided exceptional customer service, resolving patient complaints promptly and professionally.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Cultivated customer relationships, enhancing potential for repeat business.
Sales Representative/Merchandiser
Pepsi Bottling Ventures LLC
Garner
03.2014 - 06.2018
- Increased sales by establishing strong relationships with clients and understanding their needs.
- Consistently met or exceeded assigned monthly sales targets through diligent planning efforts coupled with exceptional interpersonal skills when interfacing with clients.
- Collaborated with store management to create promotional plans and execute merchandise resets, enhancing product visibility and customer engagement.
- Enhanced customer shopping experience with meticulous attention to product placement and accessibility.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Negotiated with suppliers to secure timely, cost-effective deliveries, ensuring optimal inventory levels and product availability.
- Conducted regular store visits to verify execution of merchandising strategies, ensuring professional store appearance and adherence to brand standards.
Education
Certificate - Digital Marketing
University of North Carolina At Chapel Hill
Chapel Hill, NC10-2024
Skills
- Lead prospecting
- Cold calling
- Sales proposal creation
- Objection handling
- Product demonstration
- CRM utilization
- Persuasive communication
- Time Management
- Route planning
- Customer Focused
- Teamwork and collaboration
- Analytical Skills
- Critical Thinking
- Good Negotiator
- Adaptability
- Prospecting and cultivating
Accomplishments
- Gold Performer Q2-26
- Gold Performer Q3-26
Timeline
Outside Sales Representative
UniFirst
04.2025 - Current
Delivery Driver/Customer Service Rep
Johnson Brothers Liquor Company
06.2018 - 04.2025
Sales Representative/Merchandiser
Pepsi Bottling Ventures LLC
03.2014 - 06.2018
Certificate - Digital Marketing
University of North Carolina At Chapel Hill