Devon Scales Jr
Winston-Salem
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with almost 2 years of experience working in the aviation industry.
Overview
5
5
years of professional experience
4047
4047
years of post-secondary education
Work History
LEAD RAMP AGENT
Envoy Airlines
Greensboro
04.2025 - Current
- Supervised daily ramp activities, maintaining adherence to schedules for aircraft arrivals and departures.
- Developed and implemented training programs for new team members, focusing on safety protocols and effective ground handling techniques.
- Oversaw and optimized baggage loading and unloading procedures to maximize workflow efficiency.
- Analyzed equipment performance metrics and reported maintenance discrepancies to uphold reliability standards.
- Led comprehensive safety inspections to verify compliance with relevant industry regulations and standards.
- Coordinated communication channels between ground crew and flight operations, fostering improved collaboration and coordination.
- Coordinated aircraft pushback processes, prioritizing safety and maintaining operational schedules.
- Streamlined departure processes by anticipating and addressing potential issues, resulting in increased on-time performance.
- Implemented strategies to foster a supportive atmosphere, significantly improving team morale and communication.
- Guided new hires through mentorship programs, fostering quicker adaptation to team dynamics and improving overall productivity.
- Enhanced operational efficiency by streamlining coordination of ground support equipment and personnel during aircraft turnaround processes.
- Implemented proactive safety meetings and promoted policy compliance to effectively reduce workplace injury rates.
- Also certified introduction to Ops
RAMP AGENT
Envoy Airlines
Greensboro
04.2024 - 04.2025
- Managed ground support equipment operations to ensure timely aircraft arrivals and departures.
- Executed loading and unloading of baggage while strictly adhering to safety regulations.
- Executed routine inspections of ramp area to ensure adherence to cleanliness and safety standards.
PRODUCTION LEAD
Huey Magoos
11.2021 - 07.2024
- Multitasking with taking orders and making drinks.
- Supervising and assigning duties to the production crew.
- Ensuring cooperation with company policies and safety standards.
- Coaching production team members and training new production staff.
- Using technology to take orders and calculate totals.
- Sharing my knowledge with fellow team members to ensure fast service.
- Learning on the job and adjusting as you go.
PRODUCTION TEAM
Sonic
05.2021 - 07.2021
- Cooking, making and packaging menu items.
- Continuously communicating with team to help motivate.
- Maintaining corporate safety and sanitation standards.
Education
2 years college experience -
Fort Vallet State University
High School Diploma -
South Gwinnett High School
Skills
- Problem Solving
- Communication
- Team management
- Ground handling procedures
- Team leadership
- Communication coordination
- Problem solving
- Weight and balance calculation
- Load planning
- Baggage handling
- Aviation and transportation
Timeline
LEAD RAMP AGENT
Envoy Airlines
04.2025 - Current
RAMP AGENT
Envoy Airlines
04.2024 - 04.2025
PRODUCTION LEAD
Huey Magoos
11.2021 - 07.2024
PRODUCTION TEAM
Sonic
05.2021 - 07.2021
2 years college experience -
Fort Vallet State University
High School Diploma -
South Gwinnett High School