Devin Ross
Asheville
Summary
Dedicated truck driver/aspiring freight dispatcher. Committed to maintaining compliance and delivering timely services while ensuring cargo safety.
Dedicated truck driver with strong communication and time management skills. Proven ability to operate commercial trucks safely while ensuring timely deliveries and maintaining vehicle compliance.
Overview
7
7
years of professional experience
Work History
Truck Driver
Western Express, Inc.
02.2026 - Current
- Operated commercial trucks safely across various routes, ensuring timely deliveries.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Managed cargo loading and unloading, optimizing weight distribution for safe transport.
- Maintained accurate logs of driving hours and vehicle conditions in accordance with DOT regulations.
Call Center Customer Service Representative
01.2019 - 02.2020
- Handled customer inquiries and resolved issues efficiently via phone and email communication.
- Documented customer interactions in CRM system for accurate record-keeping and follow-up.
- Assisted customers with product knowledge, ensuring clarity and satisfaction during interactions.
- Implemented feedback to improve service delivery and enhance customer experience.
Education
Bachelor of Science - Journalism
Middle Tennessee State University
Murfreesboro, TN05-2016
Skills
- Strong Communication Skills
- Strong work ethic
- Self-motivation and discipline
- Organizational Skills
- Customer Service Skills
- Time Management
- Logistics Knowledge
- Basic Computer Skills
- Proficiency in Texting Platforms
- Ability to Work Independently
- Familiarity with Load Boards
Timeline
Truck Driver
Western Express, Inc.
02.2026 - Current
Call Center Customer Service Representative
01.2019 - 02.2020
Bachelor of Science - Journalism
Middle Tennessee State University