Detail-oriented team member known for maintaining high sanitation standards and adapting to fast-paced environments. Expertise in food safety compliance and training, ensuring efficient kitchen operations and exceptional guest satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Back of House Team Member
Chick-fil-A
Fayetteville
09.2024 - 07.2025
Maintained sanitation standards consistently across all areas.
Assisted team members promptly when support was required.
Ensured proper storage of items according to FIFO principles.
Prevented food waste by monitoring expiration dates closely.
Trained new back of house team members, sharing knowledge and best practices for kitchen operations.
Handled multiple food orders simultaneously, prioritizing tasks to ensure guests are treated in a timely manner.
Collaborated with front of house staff to ensure timely delivery of orders, enhancing customer satisfaction.
Monitored food temperatures throughout preparation and storage to comply with food safety regulations.
Front of House Team Member
Chick-fil-A
Fayetteville
07.2023 - 07.2025
Provided exceptional customer service in fast-paced dining environment.
Prioritizing guest satisfaction above all else.
Ensuring cleanliness and proper stocking.
Maintained a professional attitude while working under pressure during peak hours.
Demonstrated excellent customer service skills by responding promptly to customer inquiries and complaints.
Assisting guests with complaints or problems to ensure their satisfaction.
Worked with managers to report and resolve customer issues or concerns.
Performed opening and closing procedures at the end of shift.
Assisted in training new team members on proper front-of-house operations.
Working with the Back of House to maintain proper communication.