Summary
Overview
Work History
Education
Skills
Languages
Education and Training
Timeline
Generic

Devin Fagiola

Lewisville

Summary

Reliable employee with great troubleshooting, customer service and resourcefulness. Coupled with more than 18 years of experience learning how to best deal with clientele and employees in the workplace . Proficient in manual and diagnostic tool operations. Punctual and professional, I am extremely hard working and detail oriented . Looking to use my extensive work experience to move past working in the shop and into management.

Overview

18
18
years of professional experience

Work History

Senior Fleet Technician

City of Winston-Salem
Winston-Salem
12.2023 - Current
  • Adjusted brakes, aligned wheels and performed other related services on fleet vehicles.
  • Diagnosed and repaired electrical, mechanical and hydraulic systems in fleet vehicles.
  • Conducted routine maintenance of air conditioning systems, including filter replacement and refrigerant recharging.

Work closely with all building staff to ensure service of the public

Head Technician

United Ag & Turf
Calverton
06.2018 - 01.2022
  • Troubleshot systems and equipment and ran tests to make effective recommendations.
  • Updated logs and job reports for completed and pending service calls at shift end.
  • Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
  • Operated various diagnostic tools to determine repair plans.
  • Delivered on-the-job training and development initiatives to new hires and contractors.
  • Inspected and validated repairs before delivery.
  • Used bolts, rivets and screws to fasten parts.
  • Managed workflow and productivity of lower-level technicians to keep projects on task.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Examined complaints, suggested improved methodologies and recommended system enhancements to promote positive customer service experience.
  • Disassembled and repaired damaged sections and fabricated replacements. Mig Welding
  • Restored product condition using proven techniques.
  • Troubleshot systems to determine appropriate resolution for reported problems with usage.
  • Managed quality control and maintained high level of customer satisfaction.
  • Trained customers on proper operation, maintenance and safety of newly installed equipment.
  • Followed safety practices to safeguard against injury and damage to property.
  • Well versed in the diagnostics and repair of hydraulic systems
  • Prepare new machines for delivery & install all necessary kits. Mechanical, electric and hydraulic systems
  • Perform advanced electrical diagnostics & repair of all John Deere equipment that comes into the shop
  • Computer savvy , most of the diagnostics involve reading both hydraulic and electric machine schematics

Mechanic

Calleja Services
Port Jefferson Station
06.2007 - 06.2018
  • Assessed vehicles or machinery to accurately diagnose and repair issues.
  • Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
  • Examined loose bolts and specified safety devices on vehicles and made adjustments.
  • Leveraged diagnostic tools and equipment to identify vehicle issues.
  • Monitored shop equipment to maintain safe working condition.
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Kept detailed records of repairs, labor involved and parts used.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Completed required paperwork and delivered to customer.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Removed old oil, replace filters
  • Conducted test drives before and after repair services.
  • Repaired, replaced and adjusted brakes.
  • Reviewed work orders and discussed with supervisors.
  • Estimated costs of vehicle repair.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
  • Planned work procedures using charts, technical manuals and experience.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.

Education

Associate of Applied Science - Auto Mechanics

Suffolk County Community College
Selden, NY
06.2012

Associate of Applied Science - Liberal Arts And General Studies

Suffolk County Community College
Selden, NY
06.2010

Skills

  • Complex Repairs
  • File and Record Maintenance
  • Attention to Detail
  • Documentation and Reporting
  • Power Tools and Equipment
  • Verbal and Written Communication
  • Routine Inspections
  • Problem-Solving
  • Troubleshooting and Diagnosis
  • Mechanical Aptitude
  • Work Planning and Prioritization
  • Preventative Maintenance
  • Customer Service
  • Quality Control
  • Equipment Maintenance
  • Relationship Building
  • Information Tracking
  • Multitasking and Organization
  • Equipment Repair
  • Maintenance and Repair
  • Dial/Digital/Vernier Calipers
  • Health and Safety Regulations
  • Tech-Savvy
  • Issue Resolution
  • OSHA Compliance
  • Customer Interaction
  • System Tests
  • Deadline Compliance
  • Product Inspections

Languages

English

Education and Training

other,other

Timeline

Senior Fleet Technician

City of Winston-Salem
12.2023 - Current

Head Technician

United Ag & Turf
06.2018 - 01.2022

Mechanic

Calleja Services
06.2007 - 06.2018

Associate of Applied Science - Auto Mechanics

Suffolk County Community College

Associate of Applied Science - Liberal Arts And General Studies

Suffolk County Community College
Devin Fagiola