Devin Ellis
Cary
Summary
Dedicated Customer Service Associate at Harris Teeter with strong skills in solving problems and handling cash. Known for making customers happy by providing great service and clear communication. Experienced in using point-of-sale (POS) systems and working well with a team. Always creates a friendly atmosphere and helps train new employees to follow company guidelines.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Harris Teeter
05.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Trained new personnel regarding company operations, policies and services.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Helped customers complete purchases, locate items, and join reward programs.
- Utilized POS system to handle customer cash and credit card transactions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Education
No Degree - Business
Cary High School
Cary, NC06-2025
Skills
- Point of sale systems
- Product knowledge
- Team collaboration
- Stock replenishment
- Customer service
- Cash handling
- Attention to detail
- Time management
- Problem resolution
Timeline
Customer Service Associate
Harris Teeter
05.2023 - Current
No Degree - Business
Cary High School
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