Devante Brister
Charlotte,NC
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating, and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in in-home settings providing guidance and encouragement to patients through physical and emotional support. I also am results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Overview
13
13
years of professional experience
Work History
Truck Team Member
1800 Got Junk
05.2025 - 06.2026
- Operated trucks to safely transport and remove junk from residential and commercial properties.
- Collaborated with team members to efficiently load and unload items, ensuring proper handling techniques.
- Provided exceptional customer service by addressing inquiries and assisting clients during pickups.
- Maintained cleanliness and organization of work areas, promoting safety standards on job sites.
- Trained new team members on operational procedures, equipment use, and safety protocols.
- Streamlined processes for junk removal, enhancing efficiency in daily operations and logistics planning.
- Improved delivery efficiency by planning and executing optimal driving routes for truck team members.
- Ensured accurate load placement, securing cargo properly to minimize damage during transportation.
- Reduced fuel consumption by regularly monitoring truck performance and adapting driving habits accordingly.
- Assisted in loading and unloading trucks efficiently, minimizing time spent at each stop while ensuring proper handling of items.
- Contributed to the development of new team members by offering guidance and sharing expertise on best practices for successful truck operations.
- Contributed to a positive team environment by offering support to colleagues when needed, sharing knowledge about best practices for efficient deliveries.
Care Provider
Giving Grace LLC
08.2020 - 04.2025
- Provided compassionate care and support to clients, ensuring dignity and respect in daily activities.
- Assisted clients with personal hygiene, meal preparation, and medication management to enhance well-being.
- Developed individualized care plans in collaboration with healthcare professionals to address client needs.
- Trained and mentored new staff in best practices for client engagement and care delivery standards.
- Monitored clients' health status, documenting changes and communicating effectively with families and healthcare providers.
- Promoted social, emotional, and physical health through diverse activities.
- Planned and cooked nutritious meals to meet specific dietary needs.
- Maintained a safe and clean environment for patients by adhering to infection control protocols and performing regular housekeeping duties.
- Managed challenging patient behaviors effectively by utilizing de-escalation techniques and maintaining professional composure.
- Kept individuals safe by removing hazards and correcting problems.
- Provided personalized care services to clients, ensuring comfort and safety in daily activities.
- Delivered high-quality care under pressure in emergency situations, ensuring the safety of both the patient and caregiver team members present at those times.
- Assisted clients with medication management, ensuring adherence to prescribed regimens.
- Coordinated with family members to discuss client progress and address concerns effectively.
- Streamlined caregiving processes, enhancing overall efficiency and client satisfaction ratings.
- Advocated for clients' rights and needs within healthcare systems, fostering collaborative relationships with providers.
- Recognized changes in patients' behavior or conditions that might require medical attention, intervening promptly to address concerns and prevent complications.
Front Desk Clerk
Fairfield Inn by Marriott Greensboro Airport
05.2018 - 10.2020
- Reviewed account information and individual customer charges to produce correct bills.
- Arranged special accommodations for guests, including restaurant reservations and tours.
- Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to Fairfield Inn on the daily basis.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Investigated and independently resolved all customer complaints to boost satisfaction.
- Managed all front desk operations for busy room establishment averaging 20 guests per night.
- Secured guest valuables in main safe or individual boxes.
- Posted room charges such as food, liquor and telephone calls based on individual customer actions.
- Provided key administrative support to coworkers, taking on tasks like payments and check-ins and outs during peak times.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
- Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
Front Desk Clerk
Quality Inn & Suites Airpark East
02.2016 - 02.2018
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Protected guest valuables with main safe or in individual boxes to maximize security.
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
- Collaborated with housekeeping and front desk team members to handle guest requirements from check-in through check-out.
- Planned coverage needs and organized services to support incoming special events.
- Arranged accommodations and travel plans for visitors and presented updated itineraries.
- Kept accounts in balance and ran daily reports to verify totals. Welcomed each new arrival pleasantly and provided desk sheet for sign-in.
- Collected deposits, fees and payments, processed all financial data and gave receipts and change to customers.
- Updated customer accounts with add-on room charges, including mini bar use and room service bills.
- Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
- Balanced accounts and conducted nightly audits to keep bookkeeping current.
Desk Clerk
LGC Hospitality
01.2013 - 07.2015
- Aided other hotel personnel in various capacities, including handling purchases at gift shop during peak periods.
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Initiated cleaning and upkeep of rooms, informing housekeeping when rooms had been vacated.
- Promptly managed complaints and concerns of customers with positive attitude and rectified issues to patron satisfaction.
- Reserved guest rooms over phone, in person and via computer for travelers and provided confirmations.
- Computed guest billings and accurately posted charges to room accounts.
- Informed travelers of hotel security features and offered details regarding safety processes and procedures.
- Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
- Promptly responded to inquiries and room requests made online, by phone or email.
- Provided details regarding property, including dining areas, pool, spa and fitness center to patrons to help acclimate them to resort environment.
- Drafted and maintained incident reports, daily activity logs and other documents requested by management.
Education
College - Mechanical Engineering
Elizabeth City State University
Elizabeth City, NC05.2015
Bachelors - Engineering and Math
Becker College
Worcester, MA05.2014
High School Diploma -
Independence High School
Charlotte, NC06.2012
Skills
- CASH (5 years)
- CASH HANDLING (5 years)
- CUSTOMER SERVICE (6 years)
- EXCELLENT COMMUNICATION SKILLS (6 years)
- HOTEL RESERVATIONS (6 years)
- MARKETING (2 years)
- PROJECT PLANNING (Less than 1 year)
- RECEPTIONIST (6 years)
- RELATIONSHIP BUILDING (Less than 1 year)
- RETAIL SALES (Less than 1 year)
- TIME MANAGEMENT (2 years)
- Scheduling (2 years)
- Microsoft Office (5 years)
- Billing (5 years)
- Loading and unloading
- Reliability and punctuality
- Safety regulations compliance
- Patience and persistence
- Heavy equipment operation
- Pallet jack operation
- Defensive driving
Timeline
Truck Team Member
1800 Got Junk
05.2025 - 06.2026
Care Provider
Giving Grace LLC
08.2020 - 04.2025
Front Desk Clerk
Fairfield Inn by Marriott Greensboro Airport
05.2018 - 10.2020
Front Desk Clerk
Quality Inn & Suites Airpark East
02.2016 - 02.2018
Desk Clerk
LGC Hospitality
01.2013 - 07.2015
College - Mechanical Engineering
Elizabeth City State University
Bachelors - Engineering and Math
Becker College
High School Diploma -
Independence High School
Additional Information
- Professional Skills
- Time management
- Critical thinking
- Hospitality services
- Administrative skills
- Hotel Reservations
- Marketing
- Cash handling
- Decision-making abilities
- Customer Service
- Personable and outgoing
- Excellent communication skills
- Relationship building
- Project planning
- Greeting visitors