Issiah Brame
High Point,NC
Summary
My name is Issiah Brame and I have experience doing many things such as leading a team, working with a team, and ensuring goals are not only met but met at a standard that ensures repeat business. I am google cyber security certified and am currently working towards my CompTIA Security+ certification. Authorized to work in the US for any employer
Overview
8
8
years of professional experience
1
1
Certification
Work History
Corrugator Operator
Hood Container
10.2023 - Current
- Ensure production and quality
- Work at a fast pace to keep machine running without stopping
- Look over every detail to ensure product is perfect
- Participated in regular team meetings to discuss ongoing projects, share updates on progress, and address any concerns or challenges as they arose.
COLLECTOR/Call Center Customer Service Representative
Piedmont Natural Gas
11.2023 - 05.2024
- Maintained high volume of calls and met demands of busy and productive group.
- Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
- Developed strong relationships with clients, fostering trust and facilitating successful account resolutions.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Head Cashier
The Home Depot
05.2019 - 08.2023
- I currently work at Home Depot as a head cashier
- My duties are to supervise all the other cashiers, push them to give the best service and driving credit, coaching new and existing associates, monitor carts and lot associates, and count and send back the money put into each register each day
Cashier/Customer Service
Food Lion
07.2017 - 05.2019
- Sales associate
- Customer service
- Helped with Western Union
- Money Orders
- Check cashing
- Bill payments
- Conditioned stock
- Put back items that customers did not want
- Brought carts inside
- Kept a clean work space
Education
High School Diploma -
T. Wingate Andrews High School
06-2019
Google Cybersecurity Certificate -
Coursera
02.2024
Skills
- Forklift Certified
- Administrative assistant/receptionist
- Work motivation
- Sales skills
- Data entry
- Attention to detail
- Mechanical knowledge
- Delivery driver
- Work style
- Reliability
- Security frameworks and controls
- Incident response
- Threat detection & response
- Linux
- SQL
- Python
- Forklift
- Plumbing
- Customer Service
- Warehouse Experience
- Order Picking
Certification
- Google Cybersecurity certificate, In progress, 02/24
- Forklift Certified, Home Depot
Personal Information
Date of Birth: 03/08/01
Assessments
- Administrative assistant/receptionist, Proficient, 01/22
- Work motivation, Proficient, 12/21
- Sales skills, Proficient, 03/22
- Data entry: Attention to detail, Proficient, 03/22
- Mechanical knowledge, Proficient, 12/21
- Delivery driver, Proficient, 03/22
- Work style: Reliability, Proficient, 12/21
Timeline
COLLECTOR/Call Center Customer Service Representative
Piedmont Natural Gas
11.2023 - 05.2024
Corrugator Operator
Hood Container
10.2023 - Current
Head Cashier
The Home Depot
05.2019 - 08.2023
Cashier/Customer Service
Food Lion
07.2017 - 05.2019
Google Cybersecurity Certificate -
Coursera
High School Diploma -
T. Wingate Andrews High School
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