Destiny Ornelas
Elizabeth City
Summary
Motivated, disciplined, and detailed orientated.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
8
8
years of professional experience
Work History
Tool Room Attendant
ICMS
06.2023 - Current
- Improved tool organization and accessibility by implementing a comprehensive inventory system.
- Reduced tool loss by conducting regular audits and maintaining accurate records.
- Collaborated with team members to identify necessary tools for projects, ensuring timely availability.
- Provided excellent customer service when assisting coworkers with locating specific items or providing recommendations based on project needs.
- Verified computer inventory against physical inventory and resolved discrepancies.
Personal Trainer
YMCA
08.2022 - 12.2022
- Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
- Increased client retention through consistent communication, motivation, and support.
- Boosted personal training revenue by promoting additional services to existing clients.
- Consistently exceeded monthly sales targets by effectively presenting personal training packages to potential clients.
- Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
Administrative Assistant
United States Navy, USN
01.2018 - 08.2019
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Aviation Mechanic
United States Navy, USN
08.2015 - 12.2017
- Enhanced aircraft safety by performing routine maintenance and inspections on various aircraft systems.
- Improved overall efficiency of the maintenance team by training and mentoring new mechanics in proper procedures and best practices.
- Ensured adherence to strict safety protocols while working on high-risk tasks such as fuel system maintenance and electrical wiring repairs.
- Managed inventory control for essential parts and supplies, minimizing delays due to lack of availability during critical repairs.
Education
Master of Arts - Management
American Military University
03.2024
Bachelor of Arts - Human Resources Management
American Military University
04.2023
Bachelor of Arts - Human Development And Family Studies
American Military University
03.2022
Skills
- Workflow Optimization
- Internet Research
- Attendance Record Management
- Human Resources Management (HRM)
- Data Organization
- Critical Thinking
Timeline
Tool Room Attendant
ICMS
06.2023 - Current
Personal Trainer
YMCA
08.2022 - 12.2022
Administrative Assistant
United States Navy, USN
01.2018 - 08.2019
Aviation Mechanic
United States Navy, USN
08.2015 - 12.2017
Master of Arts - Management
American Military University
Bachelor of Arts - Human Resources Management
American Military University
Bachelor of Arts - Human Development And Family Studies
American Military University
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