Destini Topping
Raleigh
Summary
Dynamic administrative specialist with a proven track record in customer service and financial management. Skilled in risk assessment and written communication, effectively addressing inquiries and maintaining accurate records to support organizational goals.
Overview
3
3
years of professional experience
Work History
Administrative/Accountant Specialist
OBI Linings, Inc
Chocowinity, NC
09.2025 - Current
- Assisted in processing financial transactions and maintaining accurate records.
- Maintained accounts payable and receivable, ensuring timely payments and collections.
- Operated accounting software to track expenses and revenues efficiently.
- Responded promptly to inquiries regarding account discrepancies or issues.
- Maintained detailed records of customer interactions for future reference and follow-up.
Title Clerk
NCDMV
Washington, NC
04.2024 - 07.2024
- Processed vehicle title applications efficiently and accurately.
- Assisted customers with title transfers and registration inquiries.
- Utilized DMV software to maintain up-to-date vehicle records.
- Ensured compliance with state regulations in title documentation.
Customer Service Representative
HealthPlanOne
Remote
03.2023 - 04.2024
- Assisted customers with inquiries, providing accurate information and effective solutions.
- Resolved customer complaints through active listening and problem-solving techniques.
- Maintained accurate patient records in electronic health record systems.
- Processed patient information efficiently to ensure timely access to care services.
Education
High School Diploma -
Beaufort County Community College
Washington, NC03-2015
Skills
- Customer service
- Multitasking Abilities
- Bookkeeping and reconciliation
- Risk assessment
- Written communication
Timeline
Administrative/Accountant Specialist
OBI Linings, Inc
09.2025 - Current
Title Clerk
NCDMV
04.2024 - 07.2024
Customer Service Representative
HealthPlanOne
03.2023 - 04.2024
High School Diploma -
Beaufort County Community College