Desiree Weaver
Murphy
Summary
Experienced customer service professional seeking a managerial position to utilize and enhance my skills. Seeking an innovative employer that will challenge me to excel and provide opportunities for professional growth.
Overview
16
16
years of professional experience
Work History
Bartender
Chevelles 66
06.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Event Manager
Ridge’s Resort
03.2023 - 06.2023
- Supervise event operations and ensure all spaces are ready with necessary equipment.
- Communicate with guests and sales team to ensure a seamless event.
- Obtain BEOs from sales team and schedule all preparation, employees, food service and equipment is ready for events.
- Oversee all event operations. Maintain all event spaces and have them all ready with tables chairs equipment all food and beverages and all things needed for service.
- Oversee and make all schedules for the event team.
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Streamlined event planning processes by implementing efficient project management strategies.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
- Coordinated florists, photographers, and musicians for events.
- Utilized job-related software to create standard guidelines, calendars and budgets for each event.
Assistant Food and Beverage Manager/Lead Bartender
Brasstown Valley Resort and Spa
10.2020 - 03.2023
- Craft staff schedules;
- Plan for large groups, including staffing accordingly;
- Ensure standards are met by employees;
- Coordination with the Food and Beverage manager to ensure all managerial standards are met;
- Worked my way through all positions starting as a server which gives me a unique and intimate understanding of each role at the restaurant;
- Created new and unique drink recipes and specials;
- It is my philosophy to have a high level of interaction with guests, and I have been responsible for resolving guest complaints;
- I am proficient at completing liquor orders, and the monthly inventory process;
- I have successfully been able to implement new procedures to improve communication in the department
- Optimized restaurant layout by monitoring traffic flow patterns during high-volume periods, making adjustments as needed.
- Managed employee scheduling, ensuring adequate coverage during peak hours while minimizing labor costs where possible.
- Mentored junior team members, fostering professional growth opportunities through guidance and constructive feedback.
Event Planner
5280Events
04.2009 - 11.2015
- Work directly with customers and organizations to plan events, from initial tasting with our Chef, picking venues, all interactions with the customer, schedule all staff needed for events, coordinate all orders and distributors;
- Set up photo booth, buffets, entire bar;
- Create invoices for customer, contractors, and distributors;
- Complete management of events from 20-450 people;
- In-home bartending and private catering;
- Started a Wednesday pop up with the Head Chef, to serve unique Chef-inspired food and drinks at a local yacht club
Education
Food and Beverage Management Certificate -
Cornell University
01.2022
Associate degree - Creative Arts, Mural Painting
Community College of Denver
05.2012
Skills
- Guest satisfaction
- TIPs Certified
- Critical thinking
- Problem-solving
- Managerial competency
- Consistency
- Drive
- Strong multitasking
- Highly reliable
- Outgoing personality
Timeline
Bartender
Chevelles 66
06.2023 - Current
Event Manager
Ridge’s Resort
03.2023 - 06.2023
Assistant Food and Beverage Manager/Lead Bartender
Brasstown Valley Resort and Spa
10.2020 - 03.2023
Event Planner
5280Events
04.2009 - 11.2015
Food and Beverage Management Certificate -
Cornell University
Associate degree - Creative Arts, Mural Painting
Community College of Denver
Similar Profiles
Liliana DelgadoLiliana Delgado
Server at ChevellesServer at Chevelles
Christopher DybalskiChristopher Dybalski
Terminal Operator at Phillips 66Terminal Operator at Phillips 66
Seerat RahmaniSeerat Rahmani
HAIR APPRENTICE at LEANNE, at Studio 66, New WestminsterHAIR APPRENTICE at LEANNE, at Studio 66, New Westminster