Desiree Walker

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

• Alleviated staff workload pressures by proactively taking on additional responsibilities as needed within the pharmacy environment.
• Reduced errors in the prior authorization process by diligently reviewing patient records, insurance details, and medication interactions.
• Demonstrated adaptability by effectively transitioning between different roles within the pharmacy setting as needed while maintaining a high level of professionalism and competence.
• Collaborated with interdisciplinary teams to coordinate care plans that were both comprehensive in scope yet tailored to individual patient needs.
• Strengthened pharmacy''s reputation within the community through exceptional service delivery, attention to detail, and genuine concern for patient wellbeing.

Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
• Stocked, labeled, and inventoried medication to keep accurate records.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.