Desiree Monroe
West end
Summary
CNA 19 years experience with aging and physically disabled clients. Monitored vital signs, assisted with feeding, bathing/ grooming, positioning and range of motion exercises. Med-tech with 9+ years work in a fast-paced environment handling confidential paperwork, administering medication and providing quality patient care. Highly flexible and willing to work all shifts.
Overview
16
16
years of professional experience
Work History
Cardiac Monitor Technician
First Health Moore Regional Hospital
01.2025 - Current
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Collaborated with healthcare team to maintain quality patient care.
- Served as a dependable resource for nurses and other healthcare staff, providing guidance on proper lead placement and interpretation of cardiac monitor findings.
- Trained and supervised new cardiac monitor technicians on best practices and safety measures.
- Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
- Demonstrated strong attention to detail while analyzing complex waveform patterns for abnormalities or changes in patient condition.
- Improved patient care by accurately interpreting and reporting cardiac monitor readings.
- Facilitated smooth transitions between shifts by providing comprehensive handover reports detailing any significant events or observations during monitoring periods.
Caregiver
Aging Outreach Services
07.2014 - Current
- Assisted clients with activities of daily living, promoting independence and quality of living
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
EKG Technician
Pinehurst Medical
04.2024 - 09.2024
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
- Boosted patient satisfaction through effective communication and empathy during EKG procedures.
- Triage patients effectively
Caregiver
Comfort Keepers
12.2018 - 11.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Caregiver
Angels Home Care
04.2014 - 01.2017
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
Medication Technician
Sandhills Memory Care
04.2013 - 02.2016
- Exhibited compassionate care and communication, charted daily information on the residents such as mood changes, activity, eating percentages, and daily inputs and outputs
- Assisted with ADLs
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Reordered medication to maintain adequate supply.
- Reviewed patient progress to document effects of any prescribed medication.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Supported patients'' adherence to treatment plans by providing clear instructions, answering questions, and addressing concerns.
Medication Technician
Brookdale Senior Living
12.2008 - 08.2011
- Performed household task such as laundry, dusting, washing dishes and vacuuming
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment
- Sensitive to the needs of geriatric patients
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Demonstrated exceptional attention to detail when preparing medication dosages, leading to increased patient satisfaction scores.
- Enhanced patient safety through diligent monitoring for adverse drug reactions and promptly reporting concerns to nursing staff.
- Enhanced patient education on medication purposes and side effects, promoting better health outcomes.
- Provided compassionate care to residents, improving their overall well-being and satisfaction.
Education
Certified Medical Assistant -
Stepful
New York, NY02.2025
Associate - General Education
Sandhills Community College
Pinehurst, NC06.2020
Skills
- Calm and level-headed under duress
- General housekeeping ability
- Reliable transportation
- Telemetry monitoring
- Cardiac rhythm analysis
- Basic life support
- Patient recordkeeping
- Continuous glucose monitoring
- Oxygen administration
Timeline
Cardiac Monitor Technician
First Health Moore Regional Hospital
01.2025 - Current
EKG Technician
Pinehurst Medical
04.2024 - 09.2024
Caregiver
Comfort Keepers
12.2018 - 11.2020
Caregiver
Aging Outreach Services
07.2014 - Current
Caregiver
Angels Home Care
04.2014 - 01.2017
Medication Technician
Sandhills Memory Care
04.2013 - 02.2016
Medication Technician
Brookdale Senior Living
12.2008 - 08.2011
Certified Medical Assistant -
Stepful
Associate - General Education
Sandhills Community College
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