Desiree Milbourne
Charlotte
Summary
Dynamic and dependable professional with a strong background in customer service and teamwork, honed at Chipotle Mexican Grill. Proven ability to multitask and maintain organization under pressure, ensuring exceptional service and compliance with health standards. Skilled in cash handling and fostering positive customer interactions to enhance overall satisfaction. Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Chipotle Mexican Grill
01.2025 - 09.2025
- Prepared and assembled food items according to established recipes and guidelines.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated kitchen equipment safely and efficiently to support food preparation processes.
- Collaborated with team members to enhance workflow and improve service speed during peak hours.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Administrative Assistant Intern
Fayetteville Technical Community College
05.2024 - 06.2024
- Assisted in coordinating administrative tasks to support departmental needs.
- Managed scheduling and calendar organization for faculty meetings and events.
- Provided customer service through effective communication with students and staff.
- Maintained accurate records and documentation for office operations.
Library Intern
Fayetteville Technical Community College
05.2024 - 06.2024
- Assisted patrons in locating resources and utilizing library systems effectively.
- Conducted inventory checks to ensure accurate cataloging of materials.
- Supported library events by organizing materials and setting up spaces for activities.
- Collaborated with staff on updating digital databases for improved user access.
- Participated in training sessions to learn new library software and tools efficiently.
- Created promotional materials for library programs, enhancing community engagement efforts.
- Assisted librarian colleagues in weeding outdated or damaged materials from the collection while recommending suitable replacements.
- Developed engaging library programming to promote literacy and foster community involvement.
- Created visually appealing displays showcasing featured books or highlighting specific genres/themes within the collection.
Cashier/Customer Service Representative
Bragg Exchange
05.2022 - 03.2024
- Processed customer transactions accurately using point-of-sale systems.
- Maintained organized cash register and ensured proper cash handling procedures.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to optimize store operations during peak hours.
- Monitored inventory levels and assisted in restocking shelves as needed.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Charlotte, NC06-2029
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
Certification
- Soft Skills for Success, Harding University High School- March 19, 2025
- Employability Credential Certificate, Harding University High School - March 19, 2025
Timeline
Crew Member
Chipotle Mexican Grill
01.2025 - 09.2025
Administrative Assistant Intern
Fayetteville Technical Community College
05.2024 - 06.2024
Library Intern
Fayetteville Technical Community College
05.2024 - 06.2024
Cashier/Customer Service Representative
Bragg Exchange
05.2022 - 03.2024
Bachelor of Science - Psychology
University of North Carolina At Charlotte