Desire Eaton
5347 Debut Avenue
Summary
Friendly and hardworking individual seeking a cafeteria assistant position with Cumberland County Schools. Dedicated to maintaining a clean, safe, and welcoming environment for students while assisting with food preparation and service.
Overview
2024
2024
years of professional experience
Work History
Delivery Driver
Amazon
01.2022 - 02.2024
- Delivered packages efficiently, ensuring timely and accurate distribution to customers.
- Operated delivery vehicle while adhering to safety protocols and traffic regulations.
- Managed delivery routes effectively, optimizing travel time and reducing delays.
- Maintained communication with dispatch to report delays or issues during deliveries.
- Enhanced customer satisfaction through professional interaction during deliveries.
Delivery Driver
FedEx
- Delivered packages to customer doorsteps and business offices.
- Implemented best practices for package handling to minimize damage during transit.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Cashier Manager
Compare Foods
03.2015 - 01.2020
- Supervised daily operations of cash handling and customer service activities.
- Trained and mentored new cashiers on best practices and procedures.
- Implemented improved cash register processes to enhance transaction efficiency.
- Ensured compliance with company policies regarding cash management and security.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Developed schedules to optimize staffing during peak business hours.
- Conducted regular audits of cash drawers to ensure accuracy and accountability.
- Analyzed sales trends to inform inventory restocking decisions and promotional strategies.
Housekeeper
Ivory Coast Ambassy in Mexico
02.2009 - 04.2011
- Adhered to safety protocols while handling chemical cleaning agents.
- Operated cleaning equipment, including vacuums and floor buffers, efficiently.
- Assisted with laundry services, ensuring timely delivery of fresh linens.
- Maintained cleanliness and organization of guest rooms and common areas.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Implemented improved cleaning techniques that enhanced overall service efficiency.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Trained new staff on cleaning procedures and company standards for quality assurance.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Hotel Front Desk Clerk
Novotel Abidjan Marcory
03.2006 - 01.2007
- Managed guest check-in and check-out processes efficiently to enhance customer satisfaction.
- Provided information on hotel services, local attractions, and dining options to assist guests.
- Resolved guest inquiries and complaints promptly, ensuring optimal service experience.
- Maintained accurate reservations and billing records using property management systems.
- Conducted nightly audits of accounts and transactions to uphold financial accuracy.
- Implemented process improvements that streamlined front desk operations and reduced wait times.
- Collaborated with housekeeping and maintenance teams to ensure room readiness for arrivals.
Education
Hospitality Certificate - Front Desk Management
National Center
Rivera (ivory Coast)01-2006
A.A.S - Tourism / Hospitality Management
National Center
Ivory Coast (Abidjan)04-2003
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Multitasking
- Multitasking Abilities
- Excellent communication
- Calm under pressure
Languages
French
Native or Bilingual
Spanish
Full Professional
Timeline
Delivery Driver
Amazon
01.2022 - 02.2024
Cashier Manager
Compare Foods
03.2015 - 01.2020
Housekeeper
Ivory Coast Ambassy in Mexico
02.2009 - 04.2011
Hotel Front Desk Clerk
Novotel Abidjan Marcory
03.2006 - 01.2007
Delivery Driver
FedEx
Hospitality Certificate - Front Desk Management
National Center
A.A.S - Tourism / Hospitality Management
National Center