Desiray Vereen
Fayetteville
Summary
Dynamic and results-driven professional with extensive experience at Food Lion Distribution, excelling in productivity and order accuracy. Proven problem-solver with strong teamwork skills, adept at utilizing equipment efficiently. Recognized for enhancing customer satisfaction through effective communication and maintaining high standards of sanitation and food safety.
Qualified Customer Service Representative. with solid background in food service and customer interaction. Proven ability to maintain clean and organized workspaces, ensuring hygienic and efficient environment. Demonstrates effective teamwork and communication skills, consistently meeting needs of both staff and patrons.
Overview
7
7
years of professional experience
Work History
Cafeteria Worker
ManpowerGroup
11.2024 - 02.2025
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
Order Selector
Food Lion Distribution
07.2024 - 09.2024
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
Warehouse Worker
FedEx
08.2021 - 10.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Utility Worker
Keeco LLC
06.2021 - 09.2021
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
- Inspected utility systems to confirm fully-functioning operation and to identify necessary repairs.
- Completed daily maintenance tasks in record time to maximize productivity.
Customer Service Representative
SYKES
01.2020 - 05.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Service Representative
Teleperformance
07.2019 - 09.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Customer Service Representative
Convergys
12.2018 - 02.2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Cashier
Wingstop
06.2018 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree -
Ultimate Medical Academy
Clearwater, FL06-2017
Skills
- Dishwashing
- Sanitation practices
- Cooking
- Problem-solving
- Food safety
- Money handling
- Time management
- Cleaning
- Teamwork and collaboration
- Team leadership
Timeline
Cafeteria Worker
ManpowerGroup
11.2024 - 02.2025
Order Selector
Food Lion Distribution
07.2024 - 09.2024
Warehouse Worker
FedEx
08.2021 - 10.2021
Utility Worker
Keeco LLC
06.2021 - 09.2021
Customer Service Representative
SYKES
01.2020 - 05.2021
Customer Service Representative
Teleperformance
07.2019 - 09.2020
Customer Service Representative
Convergys
12.2018 - 02.2019
Cashier
Wingstop
06.2018 - 01.2019
No Degree -
Ultimate Medical Academy
Similar Profiles
Joseph AlexanderJoseph Alexander
Temporary Worker at ManpowerGroupTemporary Worker at ManpowerGroup
Breonna NashBreonna Nash
Temp Worker at ManpowerGroupTemp Worker at ManpowerGroup
Yuriel GutierrezYuriel Gutierrez
Fema Disaster Helpline Customer Service at ManpowerGroupFema Disaster Helpline Customer Service at ManpowerGroup