Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deshearia Webb

Hollister

Summary

Dynamic professional with a strong background in information management and customer service, honed at Halifax County Sheriff Office. Proven ability to enhance operational efficiency through effective communication and problem-solving. Recognized for maintaining safety and compliance while fostering positive relationships, demonstrating adaptability in high-pressure environments.

Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in Area of expertise with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.

Overview

12
12
years of professional experience

Work History

Information Processing Technician

Halifax County Sheriff Office
05.2022 - Current

Answer phones

Key Invoices

Process Paperwork

Submit to the SBI

Detention Officer

Halifax County Sheriff Office
08.2020 - 01.2022
  • Monitored inmate behavior to maintain safety and security within facility.
  • Enforced rules and regulations to ensure compliance with detention protocols.
  • Conducted regular inspections of cells and common areas for contraband detection.
  • Assisted in crisis situations, utilizing de-escalation techniques to resolve conflicts.

Manager

Diamond City
05.2019 - 04.2020

Payroll

Make schedule

Open/Close business

Assist customers

CSA

Alorica
06.2013 - 02.2018
  • Assisted customers with inquiries and resolved issues efficiently.
  • Utilized CRM systems to track customer interactions and enhance service delivery.
  • Provided product information to customers, ensuring clarity and satisfaction.
  • Collaborated with team members to improve workflow processes and service quality.

Education

GED -

Halifax Community College
Weldon, NC
05.2005

Skills

  • Hardware maintenance
  • Network security
  • Information management
  • Database administration
  • Customer service
  • Attention to detail
  • Problem-solving abilities
  • Time management
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Decision-making
  • Adaptability and flexibility
  • Relationship building
  • Task prioritization
  • Recordkeeping skills
  • Self motivation
  • Data logging
  • Professionalism

Timeline

Information Processing Technician

Halifax County Sheriff Office
05.2022 - Current

Detention Officer

Halifax County Sheriff Office
08.2020 - 01.2022

Manager

Diamond City
05.2019 - 04.2020

CSA

Alorica
06.2013 - 02.2018

GED -

Halifax Community College
Deshearia Webb