Deshawn Grant
Laurel Hill,NC
Summary
Authorized to work in the US for any employer Willing to relocate: Anywhere
Familiar with loading, securing, and tarping materials. Proficient in different operations with skill for adapting to new procedures and equipment. Good multitasking and problem-solving skills with hardworking and reliable nature.
Effective at using forklifts, power tools and pallet jacks to move merchandise. Knowledgeable about inspecting stock, tagging product and updating computer tracking systems. Well-versed in warehouse operations, inventory audits and loading and unloading procedures.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Designer
T.A.B
04.2025 - 08.2025
- Specified appropriate products and materials to meet project objectives and design scheme.
- Collaborated with contractors and suppliers for smooth execution of design plans.
- Oversaw installation of finishes, furniture and other design elements to control final product.
- Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Developed strong communication and organizational skills through working on group projects.
Customer Service Representative
Onstar
09.2024 - 02.2025
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Built rapport with customers through active listening, empathy, and personalized interactions
- Assisted customers in navigating company website, troubleshooting technical issues, and placing orders online
- Participated in regular training sessions to stay updated on product features, policies, procedures, and industry trends
- Upsold additional products or services to customers based on their needs and preferences
- Handled billing inquiries including payment processing, refunds, adjustments, and account updates accurately and efficiently
Heavy Machine Operator
Pilkington NSG
04.2023 - 03.2024
- Forklift Certification
- Operates Different styles of forklifts; sitting, standing, RICO, Parker
- Operated handsaw, Automatic saw, stable and mail gun.
- Shipped different sizes and amounts of glass
- PPE instructed
Education
High school diploma - Computer Engineering
Richmond Community College
Rockingham, NC08.2025
No Degree - Computer Engineering
Fayetteville State University
Fayetteville, NC06-2015
Skills
Training (5 years)
- Payroll (5 years)
- Word (4 years)
- Retail Management (5 years)
- Full-stack development (2 years)
Call center (2 years)
- Micrometer
- Data Entry (4 years)
- Cable Technician (5 years)
- Java (4 years)
- Telecommunication (5 years)
- Computer Literacy (4 years)
- Leadership Training (6 years)
- Analytics (5 years)
Inventory (3 years)
- Inventory Management (4 years)
- Retail sales (5 years)
- Computer Networking (5 years)
- Communications (6 years)
- ServiceNow (1 year)
- Cold calling (2 years)
- Heavy equipment operation
- NET (1 year)
- JavaScript (3 years)
Sales (6 years)
- Microsoft Office (5 years)
- Scheduling (7 years)
- Team Building (4 years)
- Precision measuring instruments
- Shipping And Receiving (5 years)
- Logistics (4 years)
- Computer Skills (6 years)
- Construction
- Climbing (5 years)
- Security
Landscape Maintenance (1 year)
- Finance (3 years)
- Inventory Control (3 years)
- Operations (4 years)
- Microsoft Word (4 years)
- Mechanical tools
- Troubleshooting skills
- Heavy lifting
Equipment troubleshooting
- Problem and issue resolution
- Hand tools proficiency
- Mechanical aptitude
- Equipment maintenance
- Testing and evaluation
- Service reports
- Service call response
- After-sales support
Certification
- OSHA 10 April 2023 to Present
- Pallet Jack Certification
- Forklift Certification
- Driver's License
- CDL A
- HVAC Certification
- EPA Universal Certification
- Certified Pool Operator
Timeline
Store Designer
T.A.B
04.2025 - 08.2025
Customer Service Representative
Onstar
09.2024 - 02.2025
Heavy Machine Operator
Pilkington NSG
04.2023 - 03.2024
High school diploma - Computer Engineering
Richmond Community College
No Degree - Computer Engineering
Fayetteville State University
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