Derrick Pridgen Jr
Greensboro
Summary
Skilled Automotive Technician with a proven track record at Rice Toyota, excelling in diagnostics, preventive maintenance, and customer satisfaction. Demonstrates a strong work ethic and problem-solving abilities, enhancing workshop efficiency and safety. Expert in automotive electronics and customer service, consistently improving vehicle performance and client trust.
Overview
2
2
years of professional experience
Work History
Automotive Technician
Rice Toyota
06.2023 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Education
Automotive Technology - Automotives
Guilford Technical Community College
Jamestown, NCSkills
- Strong work ethic
- Attention to detail
- Problem-solving
- Safety awareness
- Valid Driver's license
- Hand and power tools
- Time management
- Brake systems understanding
- Preventive Maintenance
- Replacing parts
- Troubleshooting skills
- Parts replacement
- Fluid exchanges
- Customer service
- Tire services
- Alignments experience
- Team collaboration
- Heavy lifting
Timeline
Automotive Technician
Rice Toyota
06.2023 - Current
Automotive Technology - Automotives
Guilford Technical Community College
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