Derrick Jackson
Jacksonville
Summary
Results-driven Area General Manager with a track record of enhancing operational efficiency, ensuring compliance, and driving customer satisfaction in the sanitation industry.
Overview
14
14
years of professional experience
3
3
Certifications
Work History
Area General Manager
Toi Toi USA
Jacksonville
04.2015 - 09.2025
- Oversaw operational efficiency across multiple sanitation industry locations.
- Managed staffing and training of area teams to achieve service excellence.
- Developed strategic plans that improved market presence and customer satisfaction.
- Implemented company policies to ensure compliance with safety standards.
- Ensured compliance with all applicable laws, regulations and safety requirements.
Driver Supervisor
Amberjack Sanitation
Englewood
08.2011 - 04.2015
- Supervised daily operations of waste collection routes and schedules.
- Trained and mentored drivers on safe driving practices and compliance.
- Coordinated vehicle maintenance and inspections to ensure safety standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Coached drivers on proper techniques for loading and unloading cargo safely.
- Maintained professional relationships with customers by providing prompt delivery services.
Education
High School Diploma -
Clewiston High School
Clewiston, FL05-1997
Skills
- Operational efficiency
- Strategic planning
- Safety compliance
- Performance management
- Team leadership
- Customer relationship management
Certification
CDL License
Timeline
Area General Manager
Toi Toi USA
04.2015 - 09.2025
Driver Supervisor
Amberjack Sanitation
08.2011 - 04.2015
High School Diploma -
Clewiston High School