Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dermetrius Griffin

Knightdale

Summary

Detail oriented and highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional learning skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
2024
2024
years of post-secondary education

Work History

Claims Processor

BlueCross BlueShield of NC
Raleigh
01.2023 - Current
  • Process and adjudicate high-volume insurance claims in compliance with company policies and regulatory standards.
  • Maintain accurate documentation for audits and reporting.
  • Verify provider claims for accuracy and completeness.
  • Consistently meet productivity and quality benchmarks.

Support Coordinator

TrialCard
Raleigh
04.2022 - 01.2023
  • Responded to patient, insurance, and internal inquiries regarding prescription coverage.
  • Assisted uninsured patients with medication access programs.
  • Investigated claim denials and coordinated appeals with insurance providers.
  • Ensured accurate documentation of patient interactions.

Patient Access Representative

Pomeroy
Raleigh
11.2020 - 04.2022
  • Verified insurance eligibility and referral authorizations.
  • Maintained strict HIPAA compliance standards.
  • Resolved claim denials and billing discrepancies.
  • Reviewed patient billing data for accuracy.

iOS Technical Advisor

Conduent
Raleigh
06.2020 - 09.2020
  • Provided technical troubleshooting for Apple devices.
  • Documented service issues and resolutions in company systems.
  • Scheduled hardware and software service support.

Education

Associate in Applied Science (A.A.S.) - Business Administration

Wake Technical Community College
Raleigh, NC
01.2019 - 12.2025

High School Diploma -

Needham B. Broughton High School
Raleigh, NC

Skills

  • Claims Processing & Documentation
  • Regulatory Compliance (HIPAA)
  • Data Entry & Records Management
  • Customer & Patient Relations
  • Conflict Resolution
  • Process Improvement
  • Attention to Detail
  • Critical Thinking

Timeline

Claims Processor

BlueCross BlueShield of NC
01.2023 - Current

Support Coordinator

TrialCard
04.2022 - 01.2023

Patient Access Representative

Pomeroy
11.2020 - 04.2022

iOS Technical Advisor

Conduent
06.2020 - 09.2020

Associate in Applied Science (A.A.S.) - Business Administration

Wake Technical Community College
01.2019 - 12.2025

High School Diploma -

Needham B. Broughton High School
Dermetrius Griffin