Summary
Overview
Work History
Education
Skills
Timeline
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Derek M. Hayes II

Fayetteville

Summary

Dynamic and results-oriented professional with extensive experience as a Patriot Operator Maintainer in the US Army, excelling in high-pressure, team-based missions while ensuring safety compliance and quality assurance. Proven track record in equipment operation and preventive maintenance demonstrates a strong aptitude for problem-solving and meticulous attention to detail. Well-prepared for academic endeavors, with a demonstrated ability to collaborate effectively within diverse teams and adapt seamlessly to evolving challenges. Equipped with strong research, time management, and critical thinking skills, consistently focused on achieving measurable results through a proactive approach to all tasks and responsibilities.

Overview

5
5
years of professional experience

Work History

Full Sail University Student

Full Sail University
09.2022 - 10.2025
  • Academic Experience- Remote/ Online
  • Branding & identity design (logos, brand guidelines, packaging).
  • Designed UI/UX projects (app mockups, wireframes, website prototypes).
  • Motion graphics, animation, or video editing.
  • 3+ years of experience in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects, XD)
  • Experience with Figma, Canva (for UI/UX).

Driver Facility Operations/Logistics Specialist

FedEx
03.2024 - 05.2025
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Coordinated incoming and outgoing shipments to maintain schedules.
  • Managed inventory levels for optimal cost savings and minimal stockouts.
  • Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
  • Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Patriot Missile Launcher Operator and Maintainer

ARMY
09.2020 - 02.2024
  • Completed basic training later attended the Advanced Individual Training (AIT) of a Patriot Operator (14T) located in Fort Sill, Oklahoma.
  • Performed Patriot Operator MO&E drills for emplacement and operating a missile launching station.
  • Installed, tested, and operated radio equipment, adjusting settings to achieve clearest transmission between equipment.
  • Maintained accurate documentation of messages transmitted and received between Air Defense Artillery equipment, between up and down range.
  • Assembled and configured antennas, power sources, and other equipment attached to launching station to establish communications for the Patriot system.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment and system operations.
  • Conducted Alert State Assumption (ASA) drills in a deployed environment to ready all launching stations.
  • Documented and processed incoming messages over communication systems for supervisor review.
  • Demonstrated ability to learn quickly, and adapt to new situations.
  • Cooperated well in a team setting, providing support and guidance.
  • Performed in a combat environment, Operation Enduring Freedom.
  • Conducted repairs & Preventative Maintenance Checks & Services (PMCS) in accordance to Patriot Technical Manuals (TMs).

Education

Bachelor of Science - Graphic Design

Full Sail University
Winter Park, FL
10.2025

High School Diploma - undefined

L'Anse Creuse High School-North
New Baltimore, Michigan
06.2019

Skills

  • Problem-Solving
  • Heavy Equipment Operation
  • Equipment Assembly
  • Attention to Detail
  • Preventative Maintenance
  • Equipment Operation
  • Safety Compliance
  • Time management
  • Logistics analysis
  • Teamwork and collaboration
  • Troubleshooting
  • Effective communication

Timeline

Driver Facility Operations/Logistics Specialist

FedEx
03.2024 - 05.2025

Full Sail University Student

Full Sail University
09.2022 - 10.2025

Patriot Missile Launcher Operator and Maintainer

ARMY
09.2020 - 02.2024

High School Diploma - undefined

L'Anse Creuse High School-North

Bachelor of Science - Graphic Design

Full Sail University
Derek M. Hayes II