Derek Cabrera

Oreilly Auto Parts

01.2019 - Current

Oversaw daily store operations, ensuring compliance with company policies and procedures.
Managed inventory levels, optimizing stock for customer demand and reducing waste.
Trained and mentored team members on product knowledge and customer service best practices.
Implemented promotional strategies to increase sales and enhance customer engagement.
Analyzed sales data to identify trends, adjusting strategies to meet business objectives.
Developed staff schedules to ensure adequate coverage during peak hours while managing labor costs.
Fostered a positive work environment, improving team morale and productivity through effective leadership.
Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction ratings.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Approved regular payroll submissions for employees.
Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.