DEREK A. GONZÁLEZ
Aquatic Management Group
Holly Springs
2
Languages
1
Certification
1
year of professional experience
Motivated and dependable high school student with experience in customer service, safety, leadership, and team-oriented environments. Strong communication and problem-solving skills developed through professional work, volunteer experiences, and leadership in Spanish Honor Society. Demonstrates the ability to take responsibility, work effectively with others, resolve problems, and maintain a positive and professional environment. Maintains a 4.167 GPA while completing AP and college-level coursework.
Work History
Lifeguard
1 Year 4 Months- Monitored pool area to ensure guest safety and compliance with regulations.
- Responded promptly to emergencies, administering first aid and CPR as needed.
- Conducted regular safety checks on pool equipment and reported any issues to management.
- Enforced pool rules and regulations to promote a safe environment for all patrons.
- Provided exceptional customer service, addressing guest inquiries and concerns effectively.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
Field Monitor
2 Months- Monitored guest activities to ensure safety and compliance with park regulations.
- Responded promptly to guest inquiries, enhancing overall customer satisfaction experience.
- Resolved conflicts.
- Conducted regular inspections of equipment to maintain optimal functionality and safety standards.
Education
High School Diploma
- 4.167 GPA
- Spanish Honor Society President
- DECA Member
- Completed 4 AP course
- Completed Dual-Enrollment Course
Skills
Customer Service & Communication
Teamwork & Collaboration
Leadership
Problem Solving
Conflict Resolution
Time Management
Attention to Detail
Responsibility & Reliability
Guest & Youth Supervision
Safety & Emergency Response
Organization & Facility Operations
Microsoft Word & PowerPoint
CPR & First Aid
Spanish & English
Accomplishments
- Improved customer satisfaction by resolving issues in a timely manner.
- Selected as mentor/trainer for new hires.
- Recognized by management for leading shifts.
- President, Spanish Honor Society
- Associate in Science coursework through Wake Tech Community College
Certification
- First Aid/CPR Certified
- Microsoft Word & PowerPoint Certified
- Lifeguard Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
Soccer
Track
Cross Country
Taekwondo
Swimming
Lifting
Timeline
Field Monitor
Sky Zone Trampoline Park
11.2025 - 01.2026Read More
Lifeguard
Aquatic Management Group
05.2025 - 09.2026Read More
Holly Springs High School
High School Diploma
Read More