Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Non-CDL Truck Driver
MB Pro Services Inc.
2020.01 - 2024.01
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Operated with safety and skill to avoid accidents and delays.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Documented mileage, deliveries, pickups, customer issues and damages.
Removed and unloaded packages from truck for customer deliveries, using extreme care to avoid damage to goods.
Logistics Coordinator
Diverse Logistics and Transportation
2016.06 - 2019.12
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Tracked orders and notified customers of status or potential delays.
Negotiated contracts to secure favorable rates and terms.
Built and established relationships with staff and vendors.
Created reports to provide insights into logistics operations and performance.
Coordinated shipments and tracked progress to facilitate timely delivery.
Education
High School Diploma -
Olympic High School
Charlotte, NC
06.2016
Skills
Customer-Oriented
Dependable and reliable
Strong Work Ethic
Data Entry
Critical Thinking
Problem-solving abilities
Customer Service
Active Listening
Microsoft Excel
Technical Support
Coordination
Certification
Google - Information Technology Certificate
Languages
Spanish, English
Native language
Timeline
Non-CDL Truck Driver
MB Pro Services Inc.
2020.01 - 2024.01
Logistics Coordinator
Diverse Logistics and Transportation
2016.06 - 2019.12
High School Diploma -
Olympic High School
Google - Information Technology Certificate
Similar Profiles
CLARISSA BOURBONNAISCLARISSA BOURBONNAIS
VENDOR MANAGER at MB FIELD SERVICESVENDOR MANAGER at MB FIELD SERVICES