Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Derec Rosario

Charlotte

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Non-CDL Truck Driver

MB Pro Services Inc.
01.2020 - 01.2024
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Operated with safety and skill to avoid accidents and delays.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Removed and unloaded packages from truck for customer deliveries, using extreme care to avoid damage to goods.

Logistics Coordinator

Diverse Logistics and Transportation
06.2016 - 12.2019
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Tracked orders and notified customers of status or potential delays.
  • Negotiated contracts to secure favorable rates and terms.
  • Built and established relationships with staff and vendors.
  • Created reports to provide insights into logistics operations and performance.
  • Coordinated shipments and tracked progress to facilitate timely delivery.

Education

High School Diploma -

Olympic High School
Charlotte, NC
06.2016

Skills

  • Customer-Oriented
  • Dependable and reliable
  • Strong Work Ethic
  • Data Entry
  • Critical Thinking
  • Problem-solving abilities
  • Customer Service
  • Active Listening
  • Microsoft Excel
  • Technical Support
  • Coordination

Certification

  • Google - Information Technology Certificate

Languages

Spanish, English
Native language

Timeline

Non-CDL Truck Driver

MB Pro Services Inc.
01.2020 - 01.2024

Logistics Coordinator

Diverse Logistics and Transportation
06.2016 - 12.2019

High School Diploma -

Olympic High School

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Derec Rosario