Derec Rosario
Charlotte
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Non-CDL Truck Driver
MB Pro Services Inc.
01.2020 - 01.2024
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Operated with safety and skill to avoid accidents and delays.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Removed and unloaded packages from truck for customer deliveries, using extreme care to avoid damage to goods.
Logistics Coordinator
Diverse Logistics and Transportation
06.2016 - 12.2019
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Tracked orders and notified customers of status or potential delays.
- Negotiated contracts to secure favorable rates and terms.
- Built and established relationships with staff and vendors.
- Created reports to provide insights into logistics operations and performance.
- Coordinated shipments and tracked progress to facilitate timely delivery.
Education
High School Diploma -
Olympic High School
Charlotte, NC06.2016
Skills
- Customer-Oriented
- Dependable and reliable
- Strong Work Ethic
- Data Entry
- Critical Thinking
- Problem-solving abilities
- Customer Service
- Active Listening
- Microsoft Excel
- Technical Support
- Coordination
Certification
- Google - Information Technology Certificate
Languages
Spanish, English
Native language
Timeline
Non-CDL Truck Driver
MB Pro Services Inc.
01.2020 - 01.2024
Logistics Coordinator
Diverse Logistics and Transportation
06.2016 - 12.2019
High School Diploma -
Olympic High School
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