Deonte Bobbitt
Rocky Mount
Summary
I am a professional and goal-driven leader committed to company core values,driving results and exceeding expectations. Team-oriented and hard-working individual focused on increasing work quality, minimizing production downtime and costs and maximizing overall labor efficiency. Detail-oriented professional with superb people skills and multi-tasking career experience, business savvy with excellent decision-making skills. Coachable, and capable of growth.
.
Overview
16
16
years of professional experience
Work History
Battery Assembler
Eaton Corporation
05.2025 - Current
- Assemble products using hand tools and machinery to meet production standards.
- Operate assembly line equipment to ensure efficient workflow and quality control.
- Inspect finished products for quality assurance before packaging and shipment.
- Follow detailed assembly instructions to ensure accuracy in product construction.
- Test assembled products for accuracy and functionality prior to final packaging.
- Experienced in training and mentoring staff on equipment operations and safety compliance, including sit-down forklifts and electric pallet jacks
- Assisted in troubleshooting equipment issues, minimizing downtime during production runs.
- Demonstrated commitment to team objectives by maintaining punctuality and readiness for immediate engagement in tasks.
- Enhanced workplace morale through collaborative support and transparent communication with team members.
- Recognized and reported defective material and equipment to shift supervisor.
- Skilled in warehouse management, inventory control, and material handling, with hands on expertise in SAP systems.
- Recognized for implementing process improvements that reduced operational costs, enhanced workflow efficiency, and improved on time delivery performance.
- Implemented strategies that fostered a positive work culture while improving efficiency and reducing errors.
- Received nomination for quality award in November 2025, reflecting commitment to high-quality standards.
Server/Cook
Waffle House
03.2012 - 04.2025
- Pleasantly and courteously interacted with customers
- Greet customers and provide excellent customer service
- Build loyal clientele through friendly interactions and consistent appreciation
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Performed all position responsibilities accurately and in a timely manner
- Diligently restocked work stations and display cases
- Prepped items for later use to save staff time during busy hours
Assembler
Sara lee Warehouse
02.2025 - 03.2025
- Reading and comprehending instructions, blueprints, and technical terms.
- Collecting all material and equipment needed to begin the process.
- Taking precision measurements to ensure perfect fit of components.
- Positioning or aligning components and parts, either manually or with hoists.
- Using hand tools or machines to assemble parts.
- Conducting quality control checks.
- Cleaning and maintaining work area and equipment, including tools.
- Meeting all safety requirements of the company and industry.
Preloader/assembler
UPS Warehouse
09.2024 - 01.2025
- Verified stock and packages.
- Loaded trucks and package trucks
- Manually moving freight, stock, luggage, or other materials
- Entered items into inventory storage system by scanning barcode on items
- Assisted and reported any equipment issues or damaged packaging.
Customer Service Sales Rep
Citibank
01.2016 - 09.2024
- Provide quality customer service with each and every client interaction (inbound calls)
- Effectively link client needs to product service solutions
- Educate client’s regarding the value and benefits associated with Citi products and services
- Achieve monthly individual and team based performance targeted sales goals
- Treat client’s and teammates with integrity and respect
- Ability to work in a fast-paced, goal oriented and team based structured environment
- Maintained expectations regarding call quality and resolution time
- Multi-tasked systems while providing service and resolving customer issues
- Promptly and methodically responded to customer inquiries to identify and resolve issues with initiative and good judgment
- Self-motivated and customer-focused individual with hands-on experience in providing superior customer care
- Flexible and can rapidly adapt to changing environments or work priorities
- Strong analytic and problem solving expertise
- Provide Solution transitions
- Have agents sit with me and ask any questions they may have
- Provide feedback on how to avoid compliance risks
- Go over site-wide common complaint captures
- Exceptional attention to detail
- Assist Managers with Daily Duties
- Coaching peers on how to achieve floor goal stats
- Team Focal (Trainings, Nice System, and etc.)
- Selected by Leadership January of 2019 to take on the role of a Training support professional (January 2019 –March 2019)
- Selected by Leadership July 2019 to be placed on a Loan Assignment over in TCC (The command Center) Workforce(July 2019- Current)
- Hired permanently as a workforce Analyst- 09/2019.
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Analyzes current schedules and see opportunities within scheduling to create new processes, which will improve efficiency, coverage, and employee satisfaction.
Lead Cook
Sonic
08.2013 - 02.2016
- Assembled food orders while maintaining appropriate portion control
- Followed food safety procedures according to company policies and health sanitation regulations
- Trained kitchen staff on proper use of equipment, food handling, and portion sizing
Cook
Wendy’s
02.2010 - 07.2013
- Assisted in maintaining preparation and service areas in a sanitary condition
- Closed kitchen at night making sure all the equipment was turned off, floors mopped, before building was closed
- Verified that prepared food met all standards for quality and quantity
Education
High School Diploma -
Rocky Mount High
Rocky Mount, NCSome College -
Florida State College
Jacksonville, FLSkills
- Effective communication
- Time management
- Adaptability and flexibility
- Account management
- Customer education
- Attention to detail
- Strategic planning
- Motivating teams
- Coaching and mentoring
- Conflict resolution
Timeline
Battery Assembler
Eaton Corporation
05.2025 - Current
Assembler
Sara lee Warehouse
02.2025 - 03.2025
Preloader/assembler
UPS Warehouse
09.2024 - 01.2025
Customer Service Sales Rep
Citibank
01.2016 - 09.2024
Lead Cook
Sonic
08.2013 - 02.2016
Server/Cook
Waffle House
03.2012 - 04.2025
Cook
Wendy’s
02.2010 - 07.2013
Some College -
Florida State College
High School Diploma -
Rocky Mount High