Summary
Overview
Work History
Skills
Qualifications Summary
Brightspeed Presidents Club 2024
Timeline
Generic

DENNIS J. DONALDSON

Winterville,NC

Summary

Accomplished sales and business development professional with over a decade of experience in telecommunications, technology, and service-based industries. Known for exceeding sales goals, cultivating strong client relationships, and providing exceptional customer experiences. Expert in identifying business opportunities, driving customer acquisition and retention, and navigating complex sales cycles. Skilled in strategic marketing, account management, and consultative selling. Strong communicator and persuasive presenter proficient in delivering impactful media and product presentations using tools such as PowerPoint, Word, Excel, and CRM platforms. Demonstrates deep understanding of customer needs, competitive landscapes, and value-based selling. Adept at working cross-functionally, resolving conflict, and adapting quickly in dynamic environments. Recognized for integrity, consistency, and a solutions-oriented approach that drives revenue growth and long-term customer loyalty. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results by tackling new challenges and advancing organizational objectives with dedication and enthusiasm.

Overview

19
19
years of professional experience

Work History

Senior Field Sales Enterprise Executive

Brightspeed
09.2022 - Current
  • Company Overview: Brightspeed provides meaningful connections and communications solutions to traditionally underserved individuals and businesses over a twenty state footprint.
  • Initiate sales process promoting service, products, equipment, and capabilities for multiple product lines
  • Work with customers to identify needs, create solutions, and ensure a smooth sales process
  • Provide accurate reporting and feedback contributing to attaining sales goals and plan attainment
  • Identify business opportunities to maintain sales goals and provides in-depth knowledge of competitors and suppliers to management
  • Maintain customer relationship throughout the process regarding any questions and assistance needed
  • Prepare and present media presentations using PowerPoint to prospective clients
  • Develop expertise in building top-producing sales contracts through strategic marketing, tactical sales, and key account management
  • Track all sales activity, contacts, and history in CRM system
  • Conducted research to monitor market conditions and industry competitors.
  • Traveled throughout assigned territory to leverage leads and visit existing customers.
  • Maintained responsibility for 612 accounts within assigned territory, consistently touching base to assess needs and satisfaction.
  • Forecasted sales, developing and evaluating various methods of customer interaction.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

ACCESS SOLUTIONS ADVISOR

Hydro Rents
09.2021 - 09.2022
  • Company Overview: Hydro Rents provides access to multiple levels of jobsites and site suitability for commercial and industrial clients in the construction industry.
  • Operate as lead point of contact for existing accounts in all aspects of the sales and management process
  • Partner with internal teams to deliver the highest level of service to external customers.
  • Build and develop strong relationships with existing and new customer base.
  • Negotiate contracts and agreements to maximize customer satisfaction and profitability.
  • Exceed sales quota for quarterly and annual goals
  • Jobsite visits to ensure safety and compliance with industry standards
  • Brand ambassador for Hydro Rents at Networking events and Trade Shows
  • Hydro Rents provides access to multiple levels of jobsites and site suitability for commercial and industrial clients in the construction industry.

PROJECT MANAGER / ESTIMATOR

David Price Construction
10.2019 - 09.2021
  • Company Overview: David Price Construction provides unparalleled service for commercial clients who desire a change to their office space or would like to build a new location from the ground up.
  • Estimated multi-million-dollar commercial construction projects including retail, offices, and apartment buildings
  • Managed residential remodels and full ground build-ups
  • Supervised permit application, plan review and permit approval
  • Mastered principals of sustainability and green building
  • Project management primary client point-of-escalation and liaison between business and functional leadership
  • Provide stake holder updates
  • Drive the project scoping through RFP process, development of building strategy, resource & prioritization planning
  • Implemented formal standardized project management tools and systems focused on robust and base-lined execution plans, communications, scope, and risk management
  • Developed systems to better manage operations including budget management with QuickBooks, implemented a systematic form of estimating including customer relationship and project take offs.
  • Directly manage a portfolio of estimations and support project managers in their execution of projects
  • David Price Construction provides unparalleled service for commercial clients who desire a change to their office space or would like to build a new location from the ground up.

DONOR DEVELOPMENT OFFICER

THE BLOOD CONNECTION
07.2018 - 10.2019

ACCOUNT MANAGER

AMERICAN RED CROSS
08.2016 - 07.2018

BUSINESS DEVELOPMENT MANAGER

HTM Concepts
06.2015 - 08.2016

AGENT DISTRIBUTION SUPPORT

US Cellular
06.2012 - 06.2015

ACCOUNT EXECUTIVE AGENT

US Cellular
06.2009 - 06.2012

RETAIL WIRELESS CONSULTANT

US Cellular
06.2008 - 06.2009

Broker

Keller Williams Realty
06.2006 - 06.2008

Skills

  • Proficient in building partnerships
  • Customer experience enhancement
  • Pricing/Value/Scope Analysis
  • Business strategies
  • Goals and performance
  • Excellent negotiation skills
  • Order management
  • Client services oversight
  • Business development
  • Cold calling
  • Partnership development
  • Territory management
  • Sales expertise
  • Customer relations

Qualifications Summary

  • Hands-on leader driven by quality with significant expertise in construction site management.
  • Excels at driving project completion and exemplary client service.
  • Knowledgeable of building construction, NC Building codes.
  • Profound understanding of customers, aimed at developing customer relationships and a positive customer experience.
  • Master skills in creating and executing complicated project plans, project budgets and schedules, documentation and project communication.
  • Consistently exceeds sales goals.

Brightspeed Presidents Club 2024

Honored to be recognized as one of only two Field Sales Executives enterprise-wide to earn a spot in Brightspeed’s inaugural President’s Club. This achievement reflects a commitment to excellence in sales performance, customer relationship building, and delivering impactful results. Grateful for the opportunity to contribute to Brightspeed’s growth and proud to be part of a team that values dedication and results.

Timeline

Senior Field Sales Enterprise Executive

Brightspeed
09.2022 - Current

ACCESS SOLUTIONS ADVISOR

Hydro Rents
09.2021 - 09.2022

PROJECT MANAGER / ESTIMATOR

David Price Construction
10.2019 - 09.2021

DONOR DEVELOPMENT OFFICER

THE BLOOD CONNECTION
07.2018 - 10.2019

ACCOUNT MANAGER

AMERICAN RED CROSS
08.2016 - 07.2018

BUSINESS DEVELOPMENT MANAGER

HTM Concepts
06.2015 - 08.2016

AGENT DISTRIBUTION SUPPORT

US Cellular
06.2012 - 06.2015

ACCOUNT EXECUTIVE AGENT

US Cellular
06.2009 - 06.2012

RETAIL WIRELESS CONSULTANT

US Cellular
06.2008 - 06.2009

Broker

Keller Williams Realty
06.2006 - 06.2008
DENNIS J. DONALDSON