Summary
Overview
Work History
Education
Skills
Affiliations
Volunteer
Timeline
Generic

Denna Delgado

Cary

Summary

Compassionate, diligent and motivated recent Psychology graduate. Strong interpersonal and active listening skills with a deep understanding of emotional and behavioral development. Dedicated to helping individuals thrive in any private or community setting. I am committed to contributing through given opportunities while growing, collaborating and promoting human service.

Overview

5
5
years of professional experience

Work History

Server/Bartender/Expo

Booneshine Brewing Company
08.2024 - 07.2025
  • Collaborated with kitchen staff to coordinate food preparation and presentation in high-pressure environments.
  • Trained new servers on menu details, service protocols, and company standards to maintain quality.
  • Ensured to greet guests in a friendly manner to enhance guest experience and drive repeat business
  • Managed tables efficiently, ensuring timely service and order accuracy for all patrons
  • Make suggestions on food and beer pairings and upsell when appropriate
  • Input orders in the POS system, handle transactions and communicate with the kitchen as necessary about dietary restrictions
  • Complete side work such as rolling silverware, clean up after guests, mop floors, and clean bathrooms

Server

12 Oaks Country Club
06.2022 - 08.2022
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Managed inventory by restocking supplies and reporting shortages to management.
  • Developed knowledge of flavors and ingredients, enhancing customer recommendations.
  • Handled cash transactions efficiently while maintaining accurate cash drawer balance.

Server

Bruster's Real Ice Cream
06.2020 - 08.2021
  • Supported team by collaborating during peak service times
  • Acquired knowledge of safety protocols for food handling and serving
  • Engaged guests professionally, ensuring a welcoming atmosphere

Education

Bachelor of Science - Psychology-Human Services Concentration

Appalachian State University
Boone, NC
05-2025

Skills

  • Strong interpersonal and communication
  • Active listening and empathy
  • Organization and Time Management
  • Research and Data Analysis
  • Bilingual: English & Spanish
  • Critical Thinking
  • Problem Solving
  • Communication
  • Ideation

Affiliations

Peer mentor:

- New inductees into Zeta Tau Alpha Sorority

- Organizing fund raising events for Breast Cancer Awareness and Education

Volunteer

  • Volunteer participant at Cornerstone Summit Church Boone, NC. Collected and distributed food, clothes and first aid for the victims of Hurricane Helene in Western Carolina.
  • Volunteer at 5k runs for breast Cancer Awareness


Timeline

Server/Bartender/Expo

Booneshine Brewing Company
08.2024 - 07.2025

Server

12 Oaks Country Club
06.2022 - 08.2022

Server

Bruster's Real Ice Cream
06.2020 - 08.2021

Bachelor of Science - Psychology-Human Services Concentration

Appalachian State University
Denna Delgado