Denise Collins
Charlotte
Summary
Results-driven professional with experience in operations, customer service, and inventory management within fast-paced environments. Demonstrated ability to improve processes, maintain accuracy, support team performance, and deliver excellent customer experiences. Skilled in problem-solving, communication, and maintaining high standards while managing multiple priorities. Seeking to leverage strong organizational and interpersonal skills in a customer-focused business role.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Pizza Maker
North Italia
Charlotte
02.2026 - Current
- Delivered exceptional customer service by accurately processing orders and resolving customer inquiries in a fast-paced environment.
- Managed multiple priorities, ensuring accuracy and quality standards in fast-paced environment.
- Collaborated with team members to streamline workflow and meet daily operational goals.
- Trained new employees on procedures and quality standards, enhancing team readiness and performance.
- Maintained compliance with company health, safety, and operational policies while demonstrating reliability and accountability.
Line Cook
STIR Charlotte
Charlotte
01.2026 - Current
- Managed multiple priorities in a fast-paced, high-volume environment while consistently meeting quality and service standards.
- Trained new team members on company procedures, workflow, and quality standards.
- Assisted with inventory management and maintained compliance with company safety, sanitation, and operational policies.
- Collaborated with cross-functional teams to support efficient operations and deliver a positive customer experience.
Fish Processor
E&E Foods
Kenai
06.2025 - 08.2025
- Maintained strict compliance with quality, safety, and operational procedures while consistently meeting production goals.
- Recorded accurate production data and verified product labeling with strong attention to detail.
- Monitored inventory levels and communicated supply needs to support efficient operations.
- Collaborated with cross-functional teams to maintain workflow efficiency and meet daily deadlines.
Purchasing Manager
Marriott Hotel
Spring
08.2021 - 03.2024
- Evaluated supplier quotes and negotiated purchasing options to identify cost-effective solutions.
- Reviewed and approved purchase orders for accuracy, including pricing, payment terms, delivery schedules, and compliance with company policies.
- Managed procurement and inventory operations to ensure timely availability of supplies while maintaining cost efficiency.
- Maintained accurate purchasing records and reports to support financial tracking and operational decisions.
- Collaborated with vendors and internal departments to improve workflow, resolve issues, and support daily business operations.
Assistant Manager Food Service
Sabor Latin Street Grill
Charlotte
08.2020 - 08.2021
- Supervised daily operations, ensuring efficient workflow, quality standards, and a positive customer experience.
- Led and trained team members on company procedures, customer service expectations, and operational best practices.
- Managed customer interactions and resolved concerns to strengthen relationships and enhance customer satisfaction.
- Supported scheduling and team performance to facilitate smooth day-to-day operations in a fast-paced environment.
- Assisted with inventory management and ordering processes to ensure optimal stock levels and support operational reporting.
Education
Associate - Culinary Arts
Community Culinary School Of Charlotte
Charlotte, NC06.2020
High school diploma or GED -
West Charlotte High School
Charlotte, NC06.2017
Skills
- Customer Service & Relationship Management
- Sales Support & Customer Engagement
- Team Leadership & Employee Training
- Procurement & Inventory Management
- Vendor Relationship Management
- Process Improvement & Operational Efficiency
- Policy & Procedure Compliance
- Attention to Detail
- Time Management & Multitasking
- Account & Transaction Accuracy
- Data Entry & Record Management
- Financial Documentation Review
- Cost management
- Problem Solving & Conflict Resolution
- Microsoft Office (Word, Excel, Outlook)
Certification
- Chef, 06/01/20, Present
- Culinary Arts, 06/01/20, Present
- ServSafe Food Safety Manager Certification
- Driver's License
Languages
English
Timeline
Pizza Maker
North Italia
02.2026 - Current
Line Cook
STIR Charlotte
01.2026 - Current
Fish Processor
E&E Foods
06.2025 - 08.2025
Purchasing Manager
Marriott Hotel
08.2021 - 03.2024
Assistant Manager Food Service
Sabor Latin Street Grill
08.2020 - 08.2021
Associate - Culinary Arts
Community Culinary School Of Charlotte
High school diploma or GED -
West Charlotte High School