Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denee' Phifer

Fuquay-Varina

Summary

To obtain a challenging and rewarding position that will offer on-the-job training with room for advancement

Overview

26
26
years of professional experience

Work History

Capt 2 Team Lead

Walmart
02.2022 - Current
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Directed and supervised team of 12 engaged in receiving delivery trucks and stocking.

Inventory Specialist

Walgreens
06.2021 - Current
  • Responsible for receiving all vendor and warehouse orders and filing any claims
  • Assistant all customers either on the floor, photo lab, or in the pharmacy
  • Training and following up on all employees
  • Completing daily On-Shelf Availability (OSA) in the pharmacy and the sales floor and verifying that all on hands are correct
  • Complete daily price changes, markdowns and marking sure that all departments prices are correct
  • Completing weekly scan outs so merchandise can be reorder
  • Also, ordering merchandise that is allowed by the company
  • Assisting the store with putting up warehouse delivery trucks, online customers order, completing resets and revisions both on the sales floor and in the pharmacy
  • Preparing and helping with the store yearly inventory audit
  • Help setting up the new season sections of the store and building endcaps.

Store Manager

Dollar Tree
07.2018 - 06.2021
  • Within my 1st year, I increased sales by 16%, making $63,000 more than the budget sales
  • Hiring and training new-hires and keeping control of store maintain
  • Building and motivating store team and coaching/counseling all employees
  • Prepare store for yearly company inventory audit
  • Checking in all warehouse and vendors receiving trucks
  • Handle all customer services and loss prevention issues
  • Keeping accurate count of all cash including deposit
  • Making schedules every 2 weeks and completing weekly payroll
  • Merchandising and setting up seasonal displays
  • Cashiering
  • Monitoring daily sales and creating ways to increase profit
  • Cash handling.

Assistant Manager

Walgreens
11.2002 - 07.2020
  • Making weekly schedule
  • Cashiering
  • Merchandising and running photo lab
  • Balance cash reports and keeping accurate count of cash
  • Building & motivating store team & coaching & counseling all employees
  • Complete profit & loss statements and handling all customer services and loss prevention issues
  • Assisting in pharmacy when needed
  • Ability to take control of all store functions in manager’s absence
  • Checking in all warehouse and vendors receiving trucks
  • Prepare store for yearly company inventory
  • Ordering store merchandise and processing payroll
  • Hiring and training new-hires and keeping control of store maintain
  • Monitoring daily sales and creating ways to increase profit.

Part-time Retail Office Associate

Bob's Discount Furniture
06.2017 - 07.2018
  • Enter customer orders into system accurately and completely.
  • Process payment to proper accounts.
  • Answer incoming calls and respond to customer queries in a timely and courteous manner.
  • Schedule deliveries that are convenient for the customer's and comply with company procedures.
  • Maintain all open orders and courteously communicate status with customers.
  • Responsible for security of cash and other legal tender and preparing daily deposits in accordance with company policies and procedures.
  • Wok daily reports according to company requirements.
  • Assist office manager when needed.
  • Assist with cafe', showroom displays, tagging, and other tasks as needed to help maintain a customer friendly showroom in keeping with the standards of Bob's Discount Furniture.

Part-time Office Lead

Value City Funiture
03.2002 - 06.2017
  • Enter customer orders and scheduling pick and/or delivery dates.
  • Stepping in as a Sale Associate when needed.
  • Process payments to proper accounts.
  • Answer customer inquiries and filing.
  • Checking merchandise for stock availability.
  • Processing and completing all customer finance applications.
  • Promoting company credit card and furniture warranty.
  • Scheduling services appointments, ordering any services parts, and following up.
  • Shipping and crediting customer's merchandise.
  • Checking in and shipping out all delivery trucks.
  • Assisting members of management when needed.

Assistant Manager

CVS Pharmacy
03.1998 - 08.2002
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed strategy to increase sales and drive profits.

Education

Finance

Spelman
12.2023

Information Technology -

University of Maryland
01.2016

Business Management -

Forest Park High School
01.1999

Skills

  • Microsoft Word
  • Strong Management
  • Strong Communication
  • Cash Handling
  • Lost Prevention
  • Strong Merchandising
  • Microsoft Excel
  • Strong Customer Services
  • ServSafe Management Crt
  • Computer Skills
  • Pharmacy Tech Licensed
  • Problem Solving Skills
  • Flexibility
  • Critical Thinking
  • Strong Teamwork Skills
  • Organization Skills
  • Schedule Management
  • Workplace Safety
  • Key Performance Indicators
  • Employee Evaluation
  • Quality Control

Timeline

Capt 2 Team Lead

Walmart
02.2022 - Current

Inventory Specialist

Walgreens
06.2021 - Current

Store Manager

Dollar Tree
07.2018 - 06.2021

Part-time Retail Office Associate

Bob's Discount Furniture
06.2017 - 07.2018

Assistant Manager

Walgreens
11.2002 - 07.2020

Part-time Office Lead

Value City Funiture
03.2002 - 06.2017

Assistant Manager

CVS Pharmacy
03.1998 - 08.2002

Finance

Spelman

Information Technology -

University of Maryland

Business Management -

Forest Park High School

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Denee' Phifer