Denaje Kebreau-Pierre
Charlotte
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Sushi Hana
Charlotte, NC
11.2025 - Current
- Led daily operations to ensure high-quality sushi preparation and service standards.
- Developed staff training to enhance customer service skills.
- Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
- Coordinated scheduling and staffing to align with peak business hours and customer demand.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Host/Food Runner
Sushi Hana
Charlotte, NC
03.2023 - 11.2025
- Complete online or call-in orders, work the cash register.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted and seated guests promptly, enhancing overall dining experience.
- Managed reservation system to optimize table turnover and reduce wait times.
- Trained new hosts on customer service standards and operational procedures.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
Cake Decorator/Baker Apprentice
Publix Bakery
Charlotte, NC
05.2024 - 08.2025
- Provides premier customer service, including greeting customers and handling customer concerns and ensuring satisfaction
- Ices, decorates, packages, labels, and prices products for island refrigerator cases.
- Ices, decorates, trays, and maintains product in freezer and refrigerated showcases.
- Fills customer special orders, including wedding cakes.
- Sells products by providing customers with information needed to make product-related decisions.
- Trains other associates as needed
- Following food safety protocols
- Handling early mornings and high volumes
Sales Associate
BATH & BODY WORKS
MYRTLE BEACH, SC
06.2023 - 08.2023
- Customer service duties, greeting and assisting customers, providing recommendations.
- Stocking shelves
- Cashier
Sales Associate
OLD NAVY
MYRTLE BEACH, SC
04.2021 - 08.2023
- Handle all customer interactions and potential issues returns courteously and professionally.
- Execute operational processes effectively and efficiently.
- Enhance customer experience using all omni-channel offerings.
- Be accountable to personal goals which contribute to overall store goals and results.
- Support sales floor, fitting room, cash wrap, back of house, as required.
- Maintain a neat, clean and organized work center.
- Senior Customer Service Representative
Internship
CRUMBL COOKIE
MYRTLE BEACH, SC
01.2022 - 05.2022
- Recreate original Crumble recipes
- Measure and combine ingredients using mixers, ovens, and other equipment to make cookies
- Decorate and display the finished product
- Ensure finished goods meet food safety and quality controls
- Greet customers, answer questions, make recommendations, accept orders and payment, and provide exceptional customer service
- Clean and restock the workstation and ensure all equipment was sanitized
Sales Associate
JOURNEYS
MYRTLE BEACH, SC
06.2020 - 01.2021
- Met and exceeded personal sales goal and standards of performance. Be aware of store sales goal.
- Provided a fun, full-service experience to all customers.
- Completed all point-of-sale functions as required.
- Completed all assigned tasks and responsibilities promptly.
- Performed all Operational/Loss Prevention procedures accurately according to policies.
- Maintained store appearance and stockroom organization.
- Effectively communicated all store needs to management
- Stay informed of current fashion trends.
- Completed all required training.
PART TIME DATA ENTRY CLERK
KIPLIN AUTOMOTIVE GROUP
CHARLOTTE, NC
01.2019 - 01.2020
- Data entry for client’s applications
- Data entry in the local automotive database lender network
- REMOTE WORK
Education
Associate of Applied Science - Baking & Pastries
Johnson & Wales University
Charlotte, NC04-2024
High School - undefined
Academy of Technology and Academics
01-2022
Skills
- Excellent Customer Service Provider
- Cashier trained
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Shift scheduling
Certification
- ServSafe Food Protection Manager
- ServSafe Allergens
- ServSafe Food Handler
Timeline
Manager
Sushi Hana
11.2025 - Current
Cake Decorator/Baker Apprentice
Publix Bakery
05.2024 - 08.2025
Sales Associate
BATH & BODY WORKS
06.2023 - 08.2023
Host/Food Runner
Sushi Hana
03.2023 - 11.2025
Internship
CRUMBL COOKIE
01.2022 - 05.2022
Sales Associate
OLD NAVY
04.2021 - 08.2023
Sales Associate
JOURNEYS
06.2020 - 01.2021
PART TIME DATA ENTRY CLERK
KIPLIN AUTOMOTIVE GROUP
01.2019 - 01.2020
High School - undefined
Academy of Technology and Academics
Associate of Applied Science - Baking & Pastries
Johnson & Wales University