Summary
Work History
Education
Skills
Timeline
Generic

Dena Smith

Statesville

Summary

Dynamic and detail-oriented Secretary at ECUA TRUCKING, adept at enhancing office efficiency through exceptional organization and customer service. Successfully maintained confidentiality while managing sensitive data and streamlined communication processes, ensuring timely correspondence. Proficient in office administration, with a proven ability to update and analyze performance data effectively.

Work History

Secretary

ECUA TRUCKING
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Education

Highschool Diploma -

Northwest High School
Tunnel Hill, GA
05.1990

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization

Timeline

Secretary

ECUA TRUCKING

Highschool Diploma -

Northwest High School
Dena Smith