Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Demetric Ward

Wilson

Summary

Dynamic professional with a proven track record at Gillespie Grill, excelling in customer service and time management. Enhanced client satisfaction by swiftly resolving issues and coordinating seamless events. Adept at installing solar panels with precision, ensuring safety compliance. Skilled in catering sales and flexibility, consistently exceeding expectations and driving success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Catering Coordinator

Gillespie Grill
06.2018 - Current
  • Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
  • Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
  • Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
  • Expedited setup and breakdown of events, minimizing disruptions to client''s schedules.

Solar Panel Installer

Aerotek
05.2015 - 06.2018
  • Installed solar panels on multiple residential and commercial properties to meet customer requirements.
  • Assembled, wired and connected solar panels to existing components and systems.
  • Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
  • Used drawings, schematics, and instructions to properly install PV systems in accordance with codes and standards.

Education

High School Diploma -

Beddingield High School
Wilson, NC
06-1995

Skills

  • Customer service
  • Time management
  • Catering sales
  • Flexibility

Certification

OSHA 10 Certification

Timeline

Catering Coordinator

Gillespie Grill
06.2018 - Current

Solar Panel Installer

Aerotek
05.2015 - 06.2018

High School Diploma -

Beddingield High School

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Demetric Ward